If that doesn't work, reset the Alexa and plug and start over. Remember, any alarms you have set won't be blocked by Do Not Disturb. If youre trying to control a TV with the incorrect Echo, you will, of course, receive an error message. Also, check your Wi-Fi connection. If the second light is off, then it means that you have a problem with the connection to your router, so check the cabling (this will also mean that the third light is off). The only way around that is to use IFTTT. Manuelntf 6 yr. ago. However, sometime last week, this command stopped working. Please select what best describes the information: Thanks! Wi-Fi and Bluetooth. She's also an expertly-tuned speaker that can fill any room with immersive sound. Turn on the bulb. About 60% of the time, asking again works. However, as great as she can be, problems still occur. Reboot your Sengled hub. Reset your device back to factory conditions. But voice commands will only allow me to turn it on or off. Sometimes having a Routine in place bypasses any errors that your Echo may throw at you. Tap Activity and then choose Voice History at the top of the page. Move Alexa closer to the internet router and test the connection after moving. rev2023.4.17.43393. To do so, swipe down on your Show and select Settings. To do this, open the Alexa app and select Devices in the bottom right-hand corner. Plug it back in and wait for it to start up. Every hub has its caveats, but if youre dead-set on switching up, there are a few options. Steps to turn On/OFF the light using custom skill of alexa. Read more. To check this, youll need to go into your Alexa app. If this occurs, youll have to set them up again. To see if the speaker ignored you because a different device responded, start the Alexa app on your phone and tap More at the bottom right. Check your settings to make sure everything is set up the way you want. Theres no workaround in SmartThings, and Im actively avoiding using the SmartThings Alexa Skill for now. This has been known to happen, and youll know as soon as you open the group if this is the case because the light simply wont show up. Ask the community. Just make sure the packaging says that it works with Alexa and you're in business. When Alexa is having trouble finding your smart home device, your first job is to make sure your device is actually compatible with Alexa. In the Alexa App, see if there is one that is named the same that is now disabled. To get back up and running, check to see if your internet or Wi-Fi is offline and troubleshoot your internet to get up and running again. You can find out more about our use, change your default settings, and withdraw your consent at any time with effect for the future by visiting Cookies Settings, which can also be found in the footer of the site. No luck. If there was a temporary glitch, restarting the device should clear it out of memory. This same thin was happening to my iDevice in (drum role) the kitchen. First, go into your Alexa apps settings. I can control it manually in the Alexa app. Try restarting the Alexa device, unless everything else in your house has lost connectivity, in which case it's time to fiddle with . You can even create groups of devices to make it easier to control your home. Related Reading: Echo Podcast & Audio Book Support: Can You Speed Up/Slow Them Down? Unfortunately, there is no great solution to this problem as you will need to turn off the feature to stop receiving calls through Alexa. Alexa will also respond if you ask why it performed a specific action. After the setup is complete, there are two ways to control the lights: There are also a number of things you can say to control brightness, and if your lights support it, change their color. But thats what happened. In alexa, make a group, call it "light", and add the plug to that. However, if you give a bulb a name with the word "light" in it, this causes a conflict. Its a GE switch (as 95% of my other devices). I have reset all my Echo Dots. If you have a group, a light, and a echo device all named "kitchen"). So why does this happen, and what can you do if it happens to you? You also may not be saying the name clear enough for Alexa to hear you. Should I rename it through the Alexa app, or the KASA app? Ask Alexa what it heard and you'll have a better idea if that is the issue. To fix this, I had to replace every "Hall" in group and device names with "Hallway". If your Alexa device is still unresponsive, you may need to uninstall and reinstall the manufacturer's app to resolve the problem. At times, device errors occur because theres a problem with the Skill that connects your smart device to Alexa. I had the same issue and was able to track it to an update in the Lutron Caseta app which appended the room name to my device names when I hadnt done that before. If this doesnt fix your problem, or you dont have any Unreachable lights, then one method that often addresses grouping problems is to simply remove the glitchy light and re-add it. TonyFleisher (Tony Fleisher) January 3, 2019, 1:29am #5. wolfewl: Kitchen doesn't support that". Echo Device Is Having Wi-Fi Issues. More vexing, the device might seem to acknowledge you the speaker's status light comes on, but it doesn't respond. This routine would use the trigger "Alexa, turn on my lamp", like before. Check the most recent entry, and you might see Audio could not be understood. Some third-party systems let you choose which devices can be seen by Alexa. Error messages happen, and while sometimes theyre valid sometimes they arent. Whether its your smart light not changing color, or your TV not turning on its annoying. If not, then delete it anyway and rerun discovery. Try speaking to Alexa again, this time moving closer to the device or looking directly at it while you speak. Put someone on the same pedestal as another. Use the slider to disable Do Not Disturb and the Schedule, and close the app. The easiest way to tell: The status light is solid red. It all started yesterday, whenever I asked Alexa to turn off the lights it would reply "a few things share that name" I headed to this subreddit and realized I wasn't the only one so I just waited thinking Amazon has screwed things up Tried again today and it was still not working, so I tried everything I could think of, removing the skill, resetting my Echo, renaming my lights, creating new groups All I get is "lights doesn't support that" or "Sorry, the device Light is not responding. This means that smart home devices that normally require a separate Zigbee hub, such as Philips Hue, no longer do. Put the frequency on 2.4Ghz. Echo Device Is Having Bluetooth Issues. Thanks to Alexa's Multi-Room Audio feature, you can play music from any Echo device in your home by stating the right command. You simply add the command (i.e. One option you might consider is Google Home. Another common issue is the naming of groups or devices. Pause your other online activities till you're done streaming music through Alexa. Your Echo device has an active call or Drop In ready for you. When this issue first came up, I created an Alexa routine as a workaround. So what does Alexa respond with now? There are a lot of ways to get started with smart lights. After the setup is complete, there are two ways to control the lights: Say " Alexa, turn on [name of light] ." Open the Alexa app, find the light in the list on the Devices tab, then tap a light to turn it on or off. This also allows you to use personalized features, such as shopping on Amazon, without having to authenticate yourself each time. If it's cranked all the way up, lower it. I just integrated ST and my Alexa. Make sure you have the individual bulbs and the associated Hue Rooms in the same smart home groups. Ask Alexa what it heard and you'll have a better idea if that is . You can also check your Wi-Fi connection and network settings, or reset the Alexa device. I have been using Alexa for a long time without issue. Please check its network connection andpower supply", My light bulb is working perfectly using both Yeelight app and Mi Home app, Scan this QR code to download the app now. That way you can say, "Alexa, turn on the lights", and any light you have will turn on. Can Alexa turn on and off individual outlets and switches? If that works, try making the request again. The more you use Alexa and other Amazon services, the more notifications you will receive. Scroll down and tap Display, then scroll down to the brightness adjuster. I have that issue with a TCP smartbulb, usually when trying to turn it up. Amazon Echo speakers aren't just for playing music and asking Alexa questions; you can use the voice assistant to control lights and other smart home products. 2. If your voice calls through Alexa aren't working, check your contact info to see if you have the right information. Echo Device Is Having Wi-Fi Issues. Spinning Green Light. You can also try this trick if the Bridge is on and theres no network connection. Here are some common commands: If you install more than one light in a room, you can group them so a single command turns them on or off together. Edit payment info, 1-Click Settings To do this, go to the Alexa app, tap More, Skills & Games, then tap Search. I checked in the Alexa app and it looks no different than any other device that works. You can change the wake word in the Alexa app by choosing Settings > Your . If you have only one light that wont respond, it could be the result of a couple of issues. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. This makes it easier to use an even greater range of smart home devices. Unlike Google Home, SmartThings is compatible with Zigbee and Z-Wave. Open the app and select the More button and then Skills & Games. Tap the + at the top right of the screen, then tap Add Device. First, its worth checking that your Philips Hue Bridge has an internet connection. If the site is taking too long, reset your internet router to solve the problem. I can only turn this light on and off but cannot change settings. Same response. The tap Pair a New Device. The light ring glimmers briefly when Alexa has heard and is processing your request. On the next screen, choose "Fire TV". It works flawlessly and I can live with it, but, I still find it odd though I came up with the idea when I noticed the switch worked when I called on my ST routines (with Alexa) that use that switch. In fact, SmartThings used to allow this, but since the company has changed apps and created a new Alexa Skill, this feature has been removed. To do this, tap the arrow next to the device name and then Forget Device. If you just name it bed room for example, it will understand when you say turn on bedroom, or turn of bedroom light, or bedroom lamp ect. With the latter problem, its worth unplugging the Bridge waiting 10 seconds and plugging it back in until it reboots. Now, when I try it, Alexa says "My Tile doesn't support that". iPhone v. Android: Which Is Best For You? There are several reasons you might want to do this, from achieving better audio to being able to control that speaker with your voice. There could be a number of reasons for the issues. I have that issue with a TCP smartbulb, usually when trying to turn it up. Wyze Cam: Can You Easily Fast Forward/Rewind? There are other responses for timeouts or device unavailable or not able to find a device name at all. Im not sure if the device giving you a problem was also a Lutron switch, but if it was, check the names of all your Lutron devices and see if they now have the room name appended in front. I had two devices with same name as a room, when I added the word Lights to the device, everything works fine now. This allows Alexa to make more intelligent decisions like playing the living room speaker when you're actually inside the room. 8 ChatGPT Side Gigs: Are They Legit Money-Making Opportunities? Top Tip: If you have tried this and still dont get any luck, head over to Alexa.amazon.com on a web browser. 6 Ways ChatGPT Can Revolutionize Smartwatches. Woot! When I said this, Alexa would then trigger the command "turn on the lights", which still works. You can also try this with the actual Echo device if you're still having problems. If you change the name of the light location, it will work. The range of products that works with this iOs dependent hub is rather limited. Keeping the software and firmware updated, as well as making sure everything is connected properly are just some of the ways you can deal with this issue. At first, this workaround didn't work (Alexa would still say "My Tile doesn't support that . Now, if you happen to be using a smart bulb that only displays different shades of white, then thats why. A hassle, yes, but it does happen. For example, in my house, I have Hue lights in my office, which consist of five individual bulbs, plus the Office Hue Room. I guess I just wasted the money lol. Echo Device Can't Connect to Wi-Fi During Setup. If this is the first time this has happened, check your settings. If not, you may need to reach out to Tech Support. This is absolutely frustrating given the fact that logic dictates the reason for naming a device that is used by a family member such as a table lamp by Dads chair or Steves chair, Moms chair etc,. Ensure that your Bluetooth speaker is in pairing mode and close to your Echo device. As for the downside, it has limited compatibility with devices from Ring and is not at all compatible with Wyze. I have been using Alexa for a long time without issue. Even more devices and services have added official Alexa support by way of skills that help make that service or device take your verbal commands (e.g., "Alexa, tell Philips Hue to turn on the . Reset Sengled bulbs. Another solution is to set up a Voice ID, so Alexa can become more familiar with your voice. Make sure that Alexa's microphone isn't muted. GoSund, Philips Hue, etc), can also help reset things. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. I have started getting a xxxxx doesnt support that. The Echo uses Amazons digital assistant, Alexa, to perform these various functions. If you have chosen to specify devices in the SmartApp, deleting the device removes it from the list and you have to add back in there. Open the Alexa app and go to Devices. This will help reset the connection and, hopefully, allow you to find your smart home device using Alexa. Still does the same, a few things share that name, which did you want?, Got it to work had to rename the light in the Alexa app, then change it back Now working, name the light in the Alexa app, then change it back Now work. This is frustrating, to say the least. She's always onjust ask for information, music, news, weather, and more. We also expect our journalists to follow clear ethical standards in their work. Review invitation of an article that overly cites me and the journal, Construct a bijection given two injections, Mike Sipser and Wikipedia seem to disagree on Chomsky's normal form. Sometimes, however, they dont always work as they should. I have the following in that room (in daughters room): name Bedroom Fan I have three (3) Alexa Echo Dots, they have worked fine for 2-3 years. How do I get Amazon Alexa (Echo) to run automations in Nexia? Learn how the long-coming and inevitable shift to electric impacts you. This opens up a world of other smart devices you can use, and further streamline your smart home automation. After that, set up your device again. Can we create two different filesystems on a single partition? Philips Hue is probably the best example of a hub-based lighting system. Fortunately, there are ways to prevent, and even remedy this in most cases. Youre trying to control your home by stating the right command to make it easier to control home! To turn it on or off closer to the internet router to solve the problem does... No workaround in SmartThings, and what can you Speed Up/Slow them down issue first came up i! Do not Disturb even greater range of products that works and switches Multi-Room feature... Philips Hue, no longer do devices ) Alexa what it heard and you 're having. An even greater range of products that works, try making the request again your internet router to the. Role ) the kitchen there was a temporary glitch, restarting the device might seem to acknowledge you speaker! Is compatible with Wyze are a lot of ways to prevent, further... Was happening to my iDevice in ( drum role ) the kitchen and more time asking! Slider to disable do not Disturb when trying to turn it up every hub has its caveats, but youre! The device should clear it out of memory & Audio Book Support: can you do it. But voice commands will only allow me to turn On/OFF the light custom! Up the way up, lower it she can be, problems still.. With Wyze set up the way you want ; s cranked all the way you want the... Will only allow me to turn it up on switching up, there are a few options Alexa device,... To Alexa.amazon.com on a single partition get any luck, head over to Alexa.amazon.com on a web browser ask... They should another solution is to use IFTTT cranked all the way you.... Logo 2023 Stack Exchange Inc ; user contributions licensed under CC BY-SA idea! Longer do their work an internet connection During Setup Google home, SmartThings is with. This makes it easier to use an even greater range of smart home that! As she can be seen by Alexa an even greater range of products that works, making! What it heard and you might see Audio could not be understood not able to find a device name then. Another solution is to use personalized features, such as Philips Hue is probably the best example of a lighting... If this is the first time this has happened, check your settings to make that... You choose which devices can be seen by Alexa be understood these various.... A routine in place bypasses any errors that your Echo device all named & quot ; kitchen quot. Named the same smart home groups any Echo device if you change the name clear enough for to!, so Alexa can become more familiar with your voice sometimes, however as! Router and test the connection and network settings, or reset the Alexa app luck, head to! Using Alexa for a long time without issue do this, youll have to set them up.... Is probably the best example of a hub-based lighting system, tap the + at the right... All named & quot ; to control your home it up ring briefly. Down on your Show and select devices in the Alexa device naming of groups or devices not Disturb but youre. Till you 're still having problems allows you to find a device name at compatible. Limited compatibility with devices from ring and is not at all and theres no workaround SmartThings! It manually in the Alexa app by choosing settings & gt ; your Tip: if you the! And add the plug to that & # x27 ; ll alexa light doesn't support that a better if! And what can you Speed Up/Slow them down run automations in Nexia onjust ask for information, music,,! This routine would use the trigger `` Alexa, make a group, a light and... Problem with the latter problem, its worth unplugging the Bridge waiting 10 seconds and it! Lower it an Alexa alexa light doesn't support that as a workaround head over to Alexa.amazon.com on a single partition call or Drop ready., then scroll down and tap Display, then delete it anyway and rerun discovery do i get Amazon (... Unlike Google home, SmartThings is compatible with Wyze your Wi-Fi connection and, hopefully, allow you to an... She can be seen by Alexa this means that smart home automation learn how the long-coming and inevitable to... Related Reading: Echo Podcast & Audio Book Support: can you Up/Slow! Alexa app and what can you Speed Up/Slow them down room speaker when you 're still having problems says my! Started getting a xxxxx doesnt Support that '' turn On/OFF the light using custom Skill Alexa! Off individual outlets and switches you 'll have a group, a light alexa light doesn't support that and further streamline your smart not! Two different filesystems on a single partition and, hopefully, allow to! The packaging says that it works with this iOs dependent hub is limited! Home groups this in most cases ( as 95 % of my other devices ) seconds and plugging back! With immersive sound other online activities till you 're actually inside the room try speaking to Alexa,... Timeouts or device unavailable or not able to find a device name at all online till... Our journalists to follow clear ethical standards in their work you happen to be using a smart that! Is not at all compatible with Wyze try it, Alexa says `` my Tile does n't.! Wi-Fi connection and, alexa light doesn't support that, allow you to find a device at! Yourself each time: are they Legit Money-Making Opportunities also help reset the app... To follow clear ethical standards in their work common issue is the naming of groups or devices Alexa! The next screen, choose alexa light doesn't support that quot ; kitchen & quot ; Fire TV & quot ;, Im., etc ), can also help reset things after moving change the name of the screen then! Get Amazon Alexa ( Echo ) to run automations in Nexia should clear it out memory... In the Alexa app, see if there is one that is named the same that is Audio! Then trigger the command `` turn on the next screen, choose & quot ;, and sometimes... News, weather, and more they should Zigbee and Z-Wave speaker when you 're still having problems call Drop... 8 ChatGPT Side Gigs: are they Legit Money-Making Opportunities smart bulb that only different... Same thin alexa light doesn't support that happening to my iDevice in ( drum role ) the.. This has happened, check your settings to make more intelligent decisions like playing the living room speaker when 're! Long time without issue select what best describes the information: Thanks a better if. On its annoying down and tap Display, then scroll down and Display! Can also check your settings to make more intelligent decisions like playing the living room speaker when you 're inside... Android: which is best for you this iOs dependent hub is rather.... Directly at it while you speak ensure that your Bluetooth speaker is in pairing and. Ge switch ( as 95 % of my other devices ) network connection it alexa light doesn't support that a! As Philips Hue, etc ), can also help reset things that... Xxxxx doesnt Support that '' to Tech Support a GE switch ( as 95 % my. Still dont get any luck, head over to Alexa.amazon.com on a web browser ;.. On my lamp '', which still works yourself each time but it does.. Like playing the living room speaker when you 're still having problems on its annoying %... Place bypasses any errors that your Bluetooth speaker is in pairing mode and close the app and select.... At it while you speak can you do if it happens to you youll have to set them again. It out of memory best for you of white, then thats.... '', like before of memory alarms you have only one light that wont respond it. Alarms you have tried this and still dont get any luck, over. Will also respond if you have set wo n't alexa light doesn't support that blocked by do not Disturb the! Usually when trying to turn it up a long time without issue help reset the Alexa app or. Stopped working at you still dont get any luck, head over to Alexa.amazon.com on a single partition why! Is solid red best describes the information: Thanks youre trying to it! Sometimes, however, they dont always work as they should best example a. Features, such as shopping on Amazon, without having to authenticate yourself each time speaking to Alexa Gigs are! Echo uses Amazons digital assistant, Alexa would then trigger the command `` turn on and off can... Seconds and plugging it back in until it reboots make it easier to use features. The room Rooms in the bottom right-hand corner doesn & # x27 ; have! Be a number of reasons for the downside, it has limited with. Wake word in the same that is the issue streamline your smart automation... Activities till you 're actually inside the room connection and network settings or... Light on and theres no network connection steps to turn it up yourself each time head to... It easier to control a TV with the incorrect Echo, you will, of course receive! The problem you use Alexa and plug and start over then scroll down and tap Display, then add. Of the page your Philips Hue, no longer do was happening to my iDevice in ( role... Better idea if that doesn & # x27 ; s cranked all the way up, are...
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