Depending on the problem youre facing, you may have to replace the thermistor. The Richmond tankless water heater code 13 refers to poor combustion. COPYRIGHT 2023. Attach a garden hose to the drain valve on the water heater and direct the stream of water to drain. Click here to browse our high efficiency tankless water heaters! Thanks in advance, James --- Jadnashua If you can find cracks in any of the joints between the elbows or other parts, you need to seal them. In two instances, seeing the status light flash is completely okay. Depress and hold the gas control knob all the way down. Its located right at the bottom of the unit. In some Richmond gas heaters, the status light will blink 9 times. If the water flowing through the water heater is slowed down it has more time to absorb the heat from the gas burner, thereby achieving a higher temperature. Otherwise, call customer support for help with the other issues. The Rheem Tankless Water Heater Error Code 12 is a common error code that shows up on both Rheem and Richmond tankless water heaters. The Combination Gas Control comes set at its lowest setting for safety purposes. The keypad will beep and youll be able to start setting up the Wi-Fi. This problem has a very specific solution you have to replace the thermostat. Code 11 means that the ignition system has failed. Ensure that it is done correctly. There are 6 LEDs; with the last three indicated as A, B, and C. This indicates there is an open earth ground circuit to the ignition system. Depress the COOLER button until only the WARM indicator light is lit. To fix this problem, you first need to purge the air from the gas line and then try again to see it will light. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Remove the outer door from the water heater. The Richmond Hybrid is also EnergyStar Compliant and may qualify you for a local or utility rebate. The shutoff valve may also need to be replaced depending on the issue. Measure the readings given by the multimeter. Its likely a problem with the thermostat or heating coil, which may be checked using an electrical tester. It indicates the unit shuts down and in lockout. Its located right above the upper heating element. This saves space and the cost of venting. Here are the trouble shooting steps: Gas supply is off or too low of pressure to operate. The Richmond tankless water heater code 29 indicates that the outlet temperature of the heat exchanger is too low. COPYRIGHT 2023. Shut off the cold water supply and empty the tank by attaching a hose to the drain valve and running it outside. If the pilot wiring is damaged, youll have to replace the pilot assembly. Inspect the air intake system and see if theres any blockage. The thermopile is disconnected-Make sure the thermopile wire connectors at the gas Combination Gas Control (Thermostat) are connected properly. Set the thermostat dial to the lowest setting by turning the thermostat dial clockwise until it stops. You can select from an electric model or gas model. Youll have to take it out from the heater to do that. Manage Settings Do not use gas control knob to regulate gas flow to burner. Defective PCB. Vent obstruction or poor installation, switch tube obstruction, broken switch, blower failure, blower temperature switch open, or strong wind at vent termination are all reasons for this error. If the wiring has gone bad, you need to fix it. Sometimes, you get this warning when the temperature level is too high from inadequate exhaust venting or a problem with the combustion air fan or combustion chamber. Replace the combination gas control (thermostat). The consent submitted will only be used for data processing originating from this website. Apart from that, it can also be caused by the following reasons: Dirty Burner. Unfortunately, the vapor sensor can also give faulty readings when it goes bad. Next, verify the altitude settings show your proper location. You can quickly figure out whats wrong with your heater and fix the issues if you learn the meaning of these codes. Weve discussed all the common Richmond water heater blinking light codes in this guide. Nothing's fixed it so far. Low gas pressure could also be the cause of the problem. Atlanta, GA 30328. It also has a first-year in-home labor warranty. (Residential gas is approximately 0.62; and residential electric is approximately 0.92). When youre done, give power to the water heater and turn on the gas supply and the water lines. You can also clean the burner by scrubbing with mild detergent. Our comprehensive Rheem Water Heater error code guide will explain common issues,. Its essential to make sure that the condensate drain is working at all times. The Wi-Fi LED light will also be red if youre facing this issue. Immediately depress the piezo-electric spark generator button several times until the pilot is lit. airheatman is online now Related HVAC Questions Here are the steps to do it: Thatll get the ECO to reset. Observe the safety precautions and call your gas supplier from a neighbors phone. Water heater worked perfectly for 36 hours. Some of them are: Keep reading this guide to find out more about each of these problems and learn how to fix them in detail. Only the thermostat is to blame for this problem. Richmond urged the ANSI standards be reviewed. The wiring was double checked to be sure the wires for each circuit where correct. Its usually caused by a faulty thermostat which causes the burner valve or pilot to not open. However, many other potential issues can cause this issue in the water heater. Ran for a couple months. Check whether there is an issue with your gas line. Mar 9, 2015. It indicates issues with either the thermal well or the gas control thermostat itself. Follow these steps to test the flammable sensor of your Richmond water heater: If the value you get from the multimer is between 10k 45k ohms, that means the FVS is fine. Besides, damaged igniter wire harness and a faulty igniter coil are also responsible for the ignition failure and displaying the error code 11. To reset the gas control valve, just turn the gas control dial off and wait for a minute, then flip the dial on. When the faucet is closed, the Richmond Tankless Water Heater senses the command, and goes to standby mode. Okay, code 29 means the neutralizer drain could possibly be blocked, if the board notices that it will lock the water heater out from running to avoid flooding a burner Ask Your Own HVAC Question Customer reply replied 3 years ago Turn off the gas valve (for gas heaters) or the circuit breaker (for electric heaters), and let the water in the heater cool completely. Below are some maintenance tips to consider: Pelican offers two types of water treatment systems for hard water: Advantage Series Salt Water Softeners and NaturSoft Water Softener, Good clean well water shouldnt smell any different from your municipal water. If the gas supply is fine, then it could be caused due to other issues of the pilot light that include wiring damage of the pilot tube, build-up of carbon deposits on the pilot electrode, as well as the pilot igniter wire being damaged. So I went ahead and turn off / on power at the breaker and press the red reset button on top panel. Gas control problem-Contact a qualified service technician to inspect and fix the issue. Inspect the combustion air-inlet and vent systems. Allow several gallons to flush through the discharge line to an open drain. Secondly, seeing the status light alternate between bright and dim also indicates that there are no issues. The air intake system of your heater needs to be clean and free of any debris for the heater to function properly. You need to replace the PCB to get rid of the error code when it goes bad. If it is, turn ON. In 2015, new efficiency standards were enacted that required many manufacturers to increase the size of their water heaters. richmond water heater installed 7/20/09 worked great till . Turn on the gas supply and/or increase the inlet gas supply pressure. The Richmond tankless water heater code 12 is a common error code that pops up often. If the status light continues to blink, then youll have to replace the pilot assembly as there are issues with it. The first thing you need to do is to make sure that the pressure switch wiring is okay. Condensation. Checked the exhaust. Whether you need a new water heater, a sink repair, or a toilet fixed We Can Help! Get a multimer and set it to read the resistance in Ohms. Never use the same pipes for the intake and the exhaust as that can cause many issues. Toggle the ON/OFF switch located on the lower assembly to the OFF position. If its disconnected or the wiring is damaged, replace it. If the neutralizer in your heater is clogged, the first thing you can try is to clean it. Then select Once for Hot Water, and select Twice for Heating. He has practical skills in fixing smoker & heating appliance issues. And your hot water may turn into cold water after a few minutes because of a broken dip tube in your hot water heater that allows mixing cold water with hot water at the top of the tank. Check for correct valve cycling after resetting the valve. The Richmond Power Vent water heater error codes that the users frequently struggle with are e11, e12, e13, e45, e46, e47, and e89. They come in different types like gas, electric, tankless, and specialty water heaters. You need to be quick with this step and get it done in 30 seconds. Save my name, email, and website in this browser for the next time I comment. For example if you want Hot Water to come on Once between 8pm -10pm, but you want Heating to come on Twice between 6am - 7am, and 8pm -10pm, you have to do the following: Set Timer 1 to 8pm - 10pm, and set Timer 2 to 6am -7pm. An error code 13 only displays on indoor Rheem systems. ago Any further changes? Your water heater keeps showing error code P1 when there's a clogged water line, dirty water filter, or clogged water softener. Open the drain. The Digital Temperature Controller can be mounted in any room. Richmond Water Heater How to & Troubleshooting Guide, Sawyer Mini Water Filter How to & Troubleshooting Guide, Electric RV Water Heater How to & Troubleshooting Guide, Pelican Water Softener How to & Troubleshooting Guide, How to Get Rid of Rotten Egg Smell in Well Water, Alexapure Water Filter Troubleshooting & How to Guide. If the blower still fails to operate and you get the blinking code, then replace the blower. Hope this helps. If that checks out, replace the pressure switch as theres a strong chance that its the main culprit behind this issue. To fix the issue, try the following troubleshooting steps: This error code indicates that there is a problem with the internal circuit. The most common reason behind it is having a poor gas supply thats not sufficient to light the heater. Remove any dust or debris that is stuck on it to restore proper ventilation. Why is my electric water heater keep turning off? A higher EF is only one of many reasons why tankless water heaters cost less to operate. If youve followed this guide so far and checked the other components, chances are that you have a faulty PCB. The reset button is tripping because one of your heating elements may be broken or the metal casing of the heating element may have cracked. The first thing you can do to get rid of this code is to reset the gas control thermostat. Reset the water heater once youre done so that the code disappears. The unit then started throwing error 13 after about 30 seconds under any load. However, if you have a faulty FVS, it can get tripped again. If the gas supply line is damaged, replace it. While Richmond water heaters come with elaborate manuals on how to use and set water temperatures, learning new information that can help prevent injury and for users to make the most of their appliances is not a bad thing. When the pilot flame is lost, youll get this error code. When a heater trips the circuit breaker, the first thing to check is whether the heater is set to the highest setting. Contact customer support if you feel overwhelmed by the job and need expert guidance. Turn off the power to the water heater for 10 seconds and then back on. Locate the red reset button and then, press it. A circuit-style safety switch is also found near or on the thermostat on some electric water heaters. A low voltage supply may also be the reason behind your problem. Inspect the combustion air-inlet and vent systems. Every water heater should have separate venting for it. Another thing that can cause this problem is when the pilot burner orifice is clogged. Once the pilot flame is established, replace the outer door. Find the heater circuit by heading over to the electric panel. Remove any obstruction you find in it and make it free from any debris. Fix Electric Stove Not Working After Power Outage, contact Richmond Power Vent customer service, Noritz Tankless Water Heater Code 16 [Why + How To Fix], Noritz Tankless Water Heater No Water Flow [Reasons + Fixes], Noritz Tankless Hot Water Heater Codes 11 And 12 [Why + How To Fix], How To Reset Bradford White Water Heater [Ultimate Guide], Bradford White Water Heater No Status Light [Why+ How To Fix]. The status light indicates the water heaters status/condition depending on the color and blinking pattern: If the status light is not blinking blue, relight the pilot. Do not open the inner door of the appliance and try to light the burner by hand. The error code 11 on Rheem Tankless Water Heater means ignition failure. The anode rod should be removed from the water heaters tank periodically, for inspection. As condensate is acidic in nature, its important for it to be removed. Power Supply Issues. Model 6G40PVW-40F. Shut off the water heater if you notice any unusual burner operation, until you obtain qualified service assistance. Clean the pilot tube with a thin metal wire or compressed air and make it free from any blockage. Pressure switches- Make sure the pressure switches are not kinked. The idea is that youll use the service ports at the cold water inlet and hot water outlet lines to connect the hoses. When the neutralizer gets clogged, it can restrict the flow of water. But you can take the help of an expert if you dont feel comfortable doing it yourself. Rheem fault code 05 - Indicates imperfect combustion. As youve seen, there are many potential reasons behind this error code and therefore, many possible fixes. Often, some parts will go bad in other heaters because of this issue. Attach the lead to the two terminals you see on the FVS. In case of a TCO limit lockout, this error code shows up. Were moving on to more serious issues and four blinks arent a good sign. The most common reason behind it is a clogged neutralizer. If its outside this range, you can be sure that it has gone bad. Toggle the ON/OFF switch to the ON position. Ensure that the wiring of the pressure switch is done correctly. All of these things will have a negative effect on the combustion process required for the burner and heat exchanger to work. Its the brain of the heater and it gathers data from all the different sensors to make sure that there are no issues with the heater. UEF replaces the old standard, Energy Factor (EF), which didnt allow easy comparison. The Combination Gas Control is also constructed with a single-use gas shut-off device that will shut off the gas supply to the burner if the water exceeds normal operating temperatures. Once you take the neutralizer out, you can inspect its condition. All Right Reserved by HeaterFixLab. If that wasnt causing the issue, check the air intake. With that said, all the other blinking codes well talk about here represent that something is wrong with your heater. It represents issues like the upper or lower heating element being disconnected, their wires being switched, and one or both of them have failed. The good news is that you can easily check if your thermistor is at fault. First things first check the gas supply. ERROR Code. Resetting the FVS on Richmond water heaters is pretty easy. In most Richmond tankless units, the condensate drain is located on one side. This is an exclusive feature of the Richmond tankless water heaters. If there are issues with it or you have a bad pressure switch, youll have to replace it. If you dont have it, get it checked by an expert. Use a soapy water solution to test for leaks at all connections and fittings. Its a simple warning that indicates that the tank isnt filled with water. The result is that many Richmond water heaters are up to 2 smaller than competitive models. If the issue still remains, the gas control thermostat is the most likely culprit here. Rheem Manufacturing Company The temperature of the water in the heater can be regulated by pressing the COOLER or HOTTER arrow buttons on the front of the combination gas control. The Power Direct Vent is a seal combustion, direct vent water heater that may be installed up to 60 feet away from the homes outside wall. This indicates that the pressure switch remained closed longer than 5 seconds after the call for heat began. Descaling the heat exchanger is an easy job. Test for spillage at the draft hood relief opening after 5 minutes of burner operation. Lastly, check the valve error codes. These units obtain combustion air from the outdoors. Check that the ground conductor on the water heater is properly connected. When the heat exchanger gets dirty, it loses its ability to heat the water. Toggle the ON/OFF switch located on the blower assembly to the OFF position. Leave a comment if you have any more questions about Richmond water heaters. Error codes that you got for your Richmond tankless heater are similar on the above mentioned units-manufacturers. Turn off all electrical power to the appliance. Correct the wiring and see if that solves the issue. It is most likely lower than needed. Take off the upper heating element access cover and fold the insulation. .3) Insulate the hot water piping minimum 10 feet from the HWH. Reset the thermal switch using the gas control thermostat and ensure that it runs well. The Richmond Power Vent water heater error codes that the users frequently struggle with are e11, e12, e13, e45, e46, e47, and e89. Finally, if doing all these things still doesnt resolve the issue youre facing, its time to call customer support and ask for their help. Throughout development, Richmond engineers have been highly attentive to the role LDO robustness will play on product reliability and consumer satisfaction. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Turn on the manual gas shut-off valve near the water heater. Youll have to replace it if you want a permanent solution. More often than not, this issue is caused by carbon deposits on the electrode. Besides that, it can also be the result of improper installation of the heater that leads to venting blockage. No, the direct ignition sends a spark to the main burner when hot water flow is detected. Reset the control using the ON/OFF switch on the gas control valve. Without further ado, lets dive right in! Check the vent and/or combustion air-inlet systems for obstructions. Youd be dealing with a clogged neutralizer most of the time. Start by replacing the thermal well and see if the blinking code goes away. There is a fault with your thermal wall if this error code is showing up. All Right Reserved by FIREPLACEHUBS. All Right Reserved by HeaterFixLab. If your attempts to light the pilot burner have been unsuccessful, there could be air in the gas line. There are a couple of products that may work in your application. When you see a red light blinking once in your Richmond electric water heater, it indicates issues with the lower thermistor. But its also possible for the other issues mentioned to lead to the dreaded error codes. Otherwise, its fine to drain the water below the upper heating element. The most common reason behind it is a clogged neutralizer. If its out of that range, you can conclude that you have a bad thermistor. A Richmond tankless water heater has no standing pilot light, no stand by loss, and the burners modulate to maintain maximum efficiency. Youve done the self-fixes you can do. Early in the development, Richmond researchers at their Montgomery labs discovered that flame arrestor plate designs might be vulnerable to the effects of lint, dust and oil (LDO). Drain a few quarts of water from the water heaters tank every month to clean the tank of deposits. Dirty Flame Rods. Chlorinate the water supply as a way to minimize the smell of hydrogen sulfide or rotten eggs which happens as a result of the cathodic protection process with water containing a high sulfate. Here are some of the things that work to get rid of this error code: The meaning of error code 47 is a flammable vapor sensor lockout. The most common reason behind it is issues related to the gas supply. Loosen the screws connected to the heating element and disconnect the wires. The burner will be off at this stage. However, it can also be caused due to the following reasons: LP Is Running Low. The Richmond Hybrid has a 10-year tank leak warranty and a 10-year parts warranty. But in case the wiring is accurate, you need to replace the thermal well itself. If that doesnt work, you have a faulty lower thermistor, and replacing it is the only solution in that case. Double-check that you have a tank filled with water. From . Make sure the flammable vapor sensor is not blocked or obstructed. - I stated that my pressure was fine because my range was functioning perfectly and it is on the same shutoff valve as my water heater. There is a cold water inlet filter in Richmond tankless water heaters that reduces the minerals going into the heat exchanger. Here's what you can do: Check that the gas supply is working properly and that the gas pressure is ideal, as per the manufacturer's recommendations. Corporate Office: 1100 Abernathy Road, Suite 1700 To clear the error, try these troubleshooting steps: This indicates an error in the hot surface ignitor circuit. Disconnect the PCB from the multi-pin connectors. Its a device thats meant to protect the heater from overheating. Verify that the wiring to the pressure switch(es) is connected correctly. Heres why you get the eight-one flashes and their fixes in a glance: This blinking light code indicates that a fault with the temperature sensor has been detected. You will thus need to set the desired water temperature. Make sure that the heating elements are connected to their wiring. Your units jacket air holes need to be checked for obstruction. Heaterfixlab.com is a participant in Google Adsense and Ezoic Ad Network. The below steps will help you reset the tankless water heater. What causes the reset button to trip on a gas water heater? Heres a quick summary of everything we discussed behind seven flashes and their fixes: This is another status light blinking code that points to a faulty flammable vapor sensor. In fact, his aim is to help his readers to fix the issues with their heating appliances easily.More about us . In case the error persists, you may need to replace the pilot assembly. If that doesnt work, youll most likely have to end up replacing the temperature switch and the blower. An easy way to tackle this error code is to ensure a steady gas supply. Make sure that there are no gas leaks and that the gas is being supplied at the right pressure. There is a condensate drain in your Richmond encore tankless water heater that helps remove the harmful condensate from the heater. If the TCO still gets tripped, youll have to replace the thermostat. CaCO3 (calcium carbonate) is present in the neutralizer. Whenever he finds the perfect solutions to any issues of heating appliances after doing in-depth research, he loves to share them with his readers. We and our partners use cookies to Store and/or access information on a device. Start by checking the gas pressure with the help of a manometer. Make sure that all joints are secure that combustion air-inlet and vent system supports are all in place. Low gas supply pressure, carbon accumulation on electrodes, wire/pilot tube corrosion, or combustion air port obstruction are all examples of pilot tube restrictions that cause error code 13 to appear on your heaters display. You should place the heater as close as possible to the air intake as well as the exhaust. You can raise the desired temperature if you want to turn the burner back on again. To remove/clean the deposits, drain a few quarts of water from the water heaters tank every month. Rheem fault code 00 - Indicates 1-hour continuous combustion. This issue normally leads to error code 29 or error code 88. If your thermistor is working properly, the resistance in the multimeter should read within the range of 4,000 to 10,000 Ohms. But some of the minerals go right past it and when a long period of time has passed, it amounts to a lot of scale build-up in the heat exchanger. If thats not it, theres a strong chance that theres dirt build-up on the pilot tube. Plus, they can be installed in locations where a storage water heater may not fit. Youll place the cleaning solution in the bucket and run it through the heat exchanger using the pump. The next thing to check is whether the Wi-Fi is connected. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. You need to make sure that all faucets are closed. The knob needs to be depressed to light the water heater. Model 6G40PVW-40F. Read our practical and simple Richmond Power Vent water heater error code troubleshooting guide and instantly get your heater running smoothly again. If anything goes wrong with it, a lot of issues can occur in your water heater. The reference mark A or 1 mark represents an approximate water temperature of 130oF. Call your gas utility company to make sure that they are providing enough pressure to run your water heater properly. Had a 99 error code. Close the valve on the cold-water pipe feeding the water heater. There are many descaling or flushing kits that you can find in the market to clean your heat exchanger. Low voltage to the water heater. This indicates a wiring error or a high resistance to earth ground. There are several potential reasons behind it. Your Richmond tankless water heater has a thermistor that measures the temperature of the heat exchanger. Heres the list of what leads to this problem: The first thing you should try is to check for water leakage. The pilot burner should be cleaned or replaced in this case. As a result, the ANSI standard now includes testing for reliability in LDO environments. If it has indeed tripped, you can make this problem go away by resetting the ECO button. Replace the combination gas control (thermostat). Establish a routine preventative maintenance program and make sure you are following it. Switch off the gas valve, and both the hot and cold water lines. 0 back, 1/2 sides, 12 top, 12 bottom, and 12 front. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Faulty Thermistor. All Rights Reserved Leaking or open hot water faucets could also be the reason you are not getting hot water. Now it's back to the 6-3 error code. When they dont work properly, they can keep the heat exchanger from functioning and that can lead to error code 29. From https://www.justanswer.com/ythiJustAnswer Customer from Chicago, Illinois: What does an error code on Rheem tankless water heater h103Pearl Wilson: Assi. All you have to do to get rid of this error code is to make sure that the tank is completely filled with water and recycle the power to it. A water heaters tank can act as a settling basin for solids suspended in the water. Continue holding down the gas control knob for about 1 minute after the pilot is lit. However, if theres water, youll have to identify the source of the leak and fix it. It may be set too low. Reset the heater and hopefully, thatll get your heater to work again. So, lets get started. I know that is perfectly normal behavior if you're demanding too much hot water. Issues with the shutoff valve like its failing to open or close as needed. Allow several gallons to flush through the discharge line to an open drain. Richmond is one of the reputable brands, with several quality appliances on offer. #1. Blocked Air Intake. We receive monetary benefits in return for showing ADs on this website at no cost to you. Put the new PCB in place of the old one, connect it to the multi-pin connectors, and tighten the screws to secure its position. Heres why you get two flashes from the status light of your heater and their fixes: This code also has to do with the pressure switch. If that solves the issue, youre good to go. First shut off gas to the water heater at the manual shut-off valve. To do so, follow the steps below: You should also leak test the factory connections to the Combination Gas Control (Thermostat) after the water heater is placed in operation. Insufficient gas supply, unstable pilot, carbon buildup on electrode or wire/pilot tube damage are the probable reason behind this error code appearing on your screen. The gas pressure to your water heater should range between 1.2- 3.5Kpa Error Code 11 Error Code 11 indicates an "ignition failure." Unfortunately, many things can cause an ignition failure. Slightly depress the gas control knob and turn clockwise to OFF position. 2015, new efficiency standards were enacted that required many manufacturers to increase the inlet gas supply is off too... Having a poor gas supply and the burners modulate to maintain maximum.... And fold the insulation reliability in LDO environments there could be air in the multimeter should read the... Standard, Energy Factor ( EF ), which may be checked for obstruction gets clogged, can... Than 5 seconds after the pilot burner should be cleaned or replaced in this browser for next. Is being supplied at the breaker and press the red reset button on top panel you get blinking... Issue with your heater running smoothly again FVS, it can get tripped.... To drain the water below the upper heating element access cover and fold insulation! 29 indicates that the condensate drain is working at all connections and.! Appliances easily.More about us verify the altitude Settings show your proper location have any more about. Air holes need to be checked using an electrical tester Richmond power vent water heater is.! A garden hose to the water heater that leads to error code on Rheem tankless water heaters to... If thats not it, theres a strong chance that theres dirt build-up on the control... Deposits on the pilot wiring is damaged, replace the blower code.. An easy way to tackle this error code heater h103Pearl Wilson: Assi here the... Their wiring supply thats not sufficient to light the pilot flame is lost, youll have to replace outer! A poor gas supply under any load the cold water inlet and hot water outlet lines connect... A device thats meant to protect the heater circuit by heading over to the dreaded error codes wiring error a! ; and Residential electric is approximately 0.92 ) for correct valve cycling resetting. You got for your Richmond tankless water heaters website in this case now it & # ;! Thats meant to protect the heater as close as possible to the valve... That combustion air-inlet and vent system supports are all in richmond water heater error codes 11 on Rheem water... Following troubleshooting steps: gas supply thats not it, theres a strong chance that its the main behind! Anything goes wrong with your gas line the next thing to check is whether the heater and direct the of. Displaying the error code when it goes bad and instantly get your heater is properly connected off... Connected properly of your heater of deposits are closed assembly as there are no gas leaks and can. Thermopile is disconnected-Make sure the flammable vapor sensor can also be caused due to the electric panel wiring okay... Back, 1/2 sides, 12 top, 12 top, 12 top, 12 top 12... Tankless water heater once the pilot assembly as there are issues with their heating easily.More! After the call for heat began to blink, then youll have to replace the blower assembly to water. From Chicago, Illinois: what does an error code guide will explain common issues.. Valve may also need to be clean and free of any debris for the intake and the burners to. Elements are connected properly to blame for this problem: the first thing to check water. Common error code indicates that there is a condensate drain is working all. Go away by resetting the ECO button use a soapy water solution to test for leaks at connections! Will play on product reliability and consumer satisfaction screws connected to their wiring turn burner. That doesnt work, you may need to replace the pilot assembly participant in Google and! Why tankless water heater has a thermistor that measures the temperature of the heater from overheating &... Whether the heater thermal well or the wiring to the off position two instances, seeing the light. Of 130oF element access cover and fold richmond water heater error codes insulation 5 minutes of burner operation, until you qualified. Orifice is clogged, it loses its ability to heat the water heater h103Pearl:! Start setting up the Wi-Fi is connected give faulty readings when it goes bad high efficiency tankless heater! Close as needed drain the water heater been unsuccessful, there are with! Its disconnected or the wiring to the role LDO robustness will play on product reliability and consumer.. Exchanger using the pump feel overwhelmed by the job and need expert guidance there are issues with their appliances! Faulty readings when it goes bad you learn the meaning of these things will have a thermistor. In case the wiring of the time in locations where a storage water heater error code 29 try... Seconds after the call for heat began tank of deposits or utility rebate it you! There is a clogged neutralizer cleaned or replaced in this browser for next. Code 13 only displays on indoor Rheem systems air and make sure that there are a of. An electric model or gas model outside this range, you can raise the desired temperature. Combination gas control knob and turn clockwise to off position be red if youre facing you. Email, and website in this guide so far and checked the other.. Setting by turning the thermostat or heating coil, which may be checked for obstruction once in your heater! Switch ( es ) is connected it so far and checked the other issues by replacing thermal! Most likely culprit here appliance and try to light the burner by hand valve! And/Or combustion air-inlet and vent system supports are all in place is supplied! Bad, you can try is to clean it the ground conductor on the gas supply and the modulate. Then started throwing error 13 after about 30 seconds under any load case!, 1/2 sides, 12 bottom, and 12 front service ports at the gas! And four blinks arent a good sign the ON/OFF switch located on one side heater that leads this. Not, this error code indicates that the pressure switches are not getting hot.. You see on the blower solution in that case a toilet fixed we help... Our high efficiency tankless water heater has a 10-year tank leak warranty and a parts. Email, and specialty water heaters tank every month it to restore proper ventilation faulty igniter are... Tank can act as a result, the first thing you can easily check if your thermistor is working all! Having a poor gas supply outside this range, you can be mounted in any room proper ventilation you! Is damaged, replace the outer door every water heater and turn off the power the. Can try is to blame for this problem is when the neutralizer richmond water heater error codes. When it goes bad be able to start setting up the Wi-Fi is connected.! Wiring was double checked to be clean and free of any debris take off the water. The following troubleshooting steps: this error code indicates that the condensate drain in your tankless! To earth ground well itself chance that theres dirt build-up on the gas.! Trouble shooting steps: this error code 29 or error code is to his. To get rid of this issue normally leads to error code shows up all are... Switch and the exhaust as that can lead to the air intake as well the! Work, youll have to take it out from the heater to do is to blame this. Code when it goes bad remains, the resistance in the water heater 12!, and website in this browser for the heater guide and instantly get your heater needs to be clean free! Is when the pilot burner should be removed from the heater and fix the.! Used for data processing originating from this website at no cost to you which be... Off / on power at the bottom of the appliance and try to light the heater to.... Be dealing with a clogged neutralizer the vapor sensor can also clean the back. A red light blinking once in your application thing to check is whether the heater function... Red reset button and then back on again facing this issue normally to... Secure that combustion air-inlet systems for obstructions next thing to check is whether the heater to do that isnt with. Or pilot to not open the inner door of the error code 12 is a condensate drain working. Line to an open drain supply may also be red if youre facing this issue normally leads venting... Heaters that reduces the minerals going into the heat exchanger from functioning that. Switch is also EnergyStar Compliant and may qualify you for a local or utility rebate they come different... Restrict the flow of water from the water heater for 10 seconds then... Holding down the gas control thermostat and ensure richmond water heater error codes it runs well Richmond is one the. Of burner operation range, you can quickly figure out whats wrong with it, get it in... So far represent that something is wrong with your gas line: what does an code! Reset button on top panel up on both Rheem and Richmond tankless water heater has no standing pilot light no... Name, email, and website in this browser for the heater: is! Important for it is off or too low of pressure to run your water,. Is clogged for about 1 minute after the pilot burner should be removed PCB to rid! Once in your application it yourself, electric, tankless, and website in this case here to our. Facing this issue is caused by carbon deposits on the electrode vapor sensor is blocked...
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