Box 1070 West Chester, OH 45071. . If you lose your card or believe it to be stolen, log in to report it lost/stolen. I do not know my User ID or have my card. Please note, COVID-19 restrictions may impact these shipping timeframes. Track your refundIf you are receiving your tax refund on the card, you can track it. https://turbodebitcard.intuit.com/help-faq-s **Say "Thanks" by clicking the thumb icon in a post 4 free withdrawals per calendar month, $3.00 per withdrawal thereafter. Visit, Opt-in required. Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid the fee. The Turbo Prepaid Visa Card is usually delivered 5-10 business days after ordering it. 2.00% Annual Percentage Yield (APY) as of January 2023. When notifying us, you will need to tell us: (i) your name and card number; (ii) why you believe there is an error, and the dollar amount involved; and (iii) approximately when the error took place. Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. SeeAccount Agreementfor terms and conditions. it may take up to 10 days for the authorization hold to be removed from your card. National rates are calculated based on a simple average of rates paid (uses annual percentage yield) by all insured depository institutions and branches for which data are available. You can download the Turbo Card mobile app for free from the App Store or Google Play. And byMastercard International Inc. Mastercard and the circles designare registered trademarks of Mastercard InternationalIncorporated. Limits apply. Compare that to some of the biggest banks in the U.S. Find a free ATM nearby when you need it with the help of our app. This is ideal for freelancers, independent contractors, and side-hustlers. If it has been more than 10 business days since you registered your card, and you haven't received your personalized card, please report it on the Card Not Received page. 4.50% Annual Percentage Yield (APY) as of March 2023. Posted transactions are purchases, bill payments, and credits that have been processed by the merchant's bank. Surprisingly fast! Fees on your primary deposit account may reduce earnings on your savings account. Check with the merchant before attempting to make a purchase. A $15 fee may apply to each eligible purchase transaction that brings your account negative. Contact Customer Support at(866) 795-7597, Green Dot,P.O. There are no additional fees to use the Vault, but money in your Vault does not earn interest. Box 1070, West Chester, OH 45071 or call us at (888) 285-4169 as soon as you can if you think an error has occurred in your account. We do not charge accountholders to send text messages. For more information, see the developers privacy policy. Ingo Money is a service provided by First Century Bank, N.A. Log in to TurboDebitCard.Intuit.com and email us through the Contact Us page. How long should I keep my check after I submit it? Find more important information about the government stimulus payment. If you need to create or reset your account for your TurboTax, QuickBooks, Mint, or accountant product, you can find the following links to be helpful: Have you received a suspicious email? Intuit and Turbo are trademarks and/or service marks of Intuit Inc. Other marks are property of their respective owners. Active GO2bank account required to receive eGift Cards, eGift Card merchants subject to change, as well as the percentage of cash back from each merchant. If you still need help, you can contact us at (800) 446-8848. Fees apply for approved Money in Minutes transactions funded to your account. Mail us Green Dot, P.O. Green Dot does not provide, and is not responsible for, the products, services, or overall website content available on www.cdc.gov, www.consumer.ftc.gov and www.who.int. I am sure some customers just give up. Prepaid Card can be used everywhere Visa debit cards are accepted. January 27, 2020 4:11 PM You can call (888) 285-4169 or visit TurboDebitCard.com for assistance. Hmfusa login - Hyundai Motor Finance USA Log in at www.hmfusa.com. Comerica Credit Card Login My Account And Customer Service. We will not be able to deposit your payment if we are unable to match recipients.WE UPDATE OFTEN AND YOU SHOULD TOO: Regularly updating the app will give you all the latest features, security updates, and a much smoother overall experience managing your money.Questions about your Turbo Card?Log in to TurboDebitCard.Intuit.com and email us through the Contact Us page. information on-demand. Having trouble? Must be 18 or older to purchase. Overdraft fees may cause your account to be overdrawn by an amount that is greater than your overdraft coverage. Note that only personalized cards are eligible to use the Send Money feature. This amount may be held for up to 7 days or until the actual transaction is posted to your card. Phone Number: (888)285-4169; Its aggravating!! You will quickly get support from them. You also have the ability to schedule any payment to arrive on any future business day, up to a year in advance. This might include rent checks to your landlord, the payment to your paper deliverer, or a gift for grandma. 2.00%Annual Percentage Yield (APY) is accurate as of October 2022. National average interest based on FDICs published rates as of 10/17/22 on the $2,500 product tier of insured depository institutions for which data is available. See app for free ATM locations. If they do, well deposit the amount on your card when we receive payment instructions (instead of waiting for the actual payday) so you can enjoy your money sooner. During this time, you will not have access to these funds.If you receive a credit on your card and you did not make the original purchase using your card, your card will be suspended from use, and we will request additional documentation to reinstate the card. Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. Initial and ongoing eligible direct deposits are required for overdraft coverage. You can also try reaching our Prepaid customer service number at 800.901.9878. Thousands of billers who accept electronic payments are supported, including many utility companies, cell phone providers, and others. 2.00% Annual Percentage Yield (APY) is accurate as of October 2022. Additional transaction fees, costs, terms and conditions may be associated with the funding use of your card or account. APY may change before or after you open an account. Initial and ongoing direct deposits are required for overdraft coverage. Make your money go further with no overdraft fees, no minimum balance fees and no penalty fees. Reaching out for assistance or guidance with account support, product support links, privacy and security, and more. The average national savings account interest rate of 0.21% is determined by the FDIC as of 10/17/22. SeeDeposit Account Agreement (PDF)for terms and conditions. These are normal business practices. Visithttps://www.fdic.gov/regulations/resources/rates/to learn more. The $5 promotional incentive will be added to your approved check amount and transaction detail will be maintained in your Green Dot transaction history. Reload fees apply. Licensed by Visa U.S.A. Inc., FDIC member Green Dot Bank issue your Turbotax prepaid card and provides banking services. The Send Money feature is limited to U.S. residents. Deposit cash to a bank debit card even your own when its not with you. Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. Finally, our customer support phone number is 1-800-4INTUIT (1-800-446-8848). What is the TurboTax phone number? We will let you know the results of our investigation within three business days of completing it. Federal tax refund early availability depends on timing of Internal Revenue Service payment instructions and fraud prevention restrictions may apply. It might have been declined because the address you provided to the merchant is different than the address we have on file for your card. Founded in 1999, Green Dot is one of the largest providers of prepaid debit cards in the U.S. These may be recurring transactions which are automatically charged to your card. Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid a fee. Merchants are responsible for crediting your card. Initial and ongoing direct deposits are required for overdraft coverage. You can use your personalized Turbo Card to pay for all types of one-time or recurring payments. Is there a fee for the Online Bill Pay Service? If you lose your card or believe it to be stolen, you must immediately call (888) 285-4169 to report it lost or stolen. Seefdic.gov/deposit/deposits/prepaid.html for details. What happens if there is not enough money to cover a payment? Visit, Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. National rates are calculated based on a simple average of rates paid (uses annual percentage yield) by all insured depository institutions and branches for which data are available. #1 Best Selling Tax Software: Based on aggregated sales data for all tax year 2021 TurboTax products. it takes about a day or two for the transaction amount to be deducted or credited to your account after a transaction is made. Visit https://www.fdic.gov/regulations/resources/rates/to learnmore. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms & Conditions and Privacy Policy. Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid a fee. Use your mobile phone to get important account information like account balance, transaction history or even nearby ATMs. Early direct deposit availability depends onpayor type, timing, payment instructions, and bank fraud prevention measures. Opt in to overdraft Protect your money Lock and unlock your card* if misplaced, fraud alerts via text message,* chip-enabled card for extra protection. Simply go to turbodebitcard.intuit.com in order to utilize . As a result, your balance would be negative. Additional transaction fees, costs, terms and conditions may be associated with the funding use of your card or account. Paying at the pump with the credit function may cause up to a 7-day hold because you swipe and authorize your card before pumping. Subject to your banks restrictions and fees. All checks are subject to approval for funding in Ingo Moneys sole discretion. TurboTax Product Support: Customer service and product support hours and options vary by time of year. To learn more about all the ways to add money to your card, visit the Deposit Money page.Find your nearest deposit location at attheregister.com/locations. We will be sure to keep you updated on the status as soon as all features are fully available. Green Dot does not have access to that information. Visa is a registered trademark owned by Visa International Service Association. Log in to your account and refer to your Account Agreement to check feature availability.. Select your product below and follow the steps to get the help you need from the right person. Commercial preprinted checks issued by a U.S. business to you such as: Yes. The exact time of day that your paycheck is deposited onto your card might vary from payday to payday. 2.00% Annual Percentage Yield (APY) is accurate as of March 2023. Make transfers 3 from your account with PayPal to your PayPal Prepaid Card Account. See Deposit Account Agreement for details. To receive a replacement card, you can call the Turbo Tax Prepaid Card Customer Service at: (888) 285-4169. With the exception of certain federal government benefit payments, or your employer or payroll department's restrictions, you can choose to have as much or as little of your paycheck or benefits payment deposited to your Turbo Card as youd like. Annual Percentage Yield (APY) is accurate as ofOctober 2022 andmay change before or after you open an account. We're open 7 days a week from 5:00 AM to 9:00 PM PT through the April 18 filing deadline. Get more personalized advice to help get all you deserve. A $15 fee may apply to each eligible purchase transaction that brings your account negative. If you have a complaint about a prepaid account, call the Consumer Financial Protection Bureau at 1-855-411-2372 or visitcfpb.gov/complaint. You may also get your balance and transaction history by sending. 2 days later I called to check on the status of the check and they told me the day after they blocked the card someone hacked and stole all of the funds and transferred them to a Walmart money card. After you have accepted the legal agreements and verified your email address, you will be ready to pay bills using your card. Please stay safe and take care of yourself, your friends and your family. Overdraft fees may cause your account to be overdrawn by an amount that is greater than your overdraft coverage. See your Cardholder Agreement for more information. Second, If you have an online user ID, you may check your balance or transaction history online 24/7. Active, personalized card required. Carrier message and data rates apply. In addition, the support page provides other resource links to other Intuit products. Limits apply. National rates are calculated based on a simple average of rates paid (uses annual percentage yield) by all insured depository institutions and branches for which data are available. the U.S. government is sending stimulus payments, also known as Economic Impact Payments. Neither Intuit nor Green Dot have any information on the status of your refund. Other fees apply. Service marks of Intuit Inc. other turbo prepaid card customer service are property of their respective owners electronic payments supported! About the government stimulus payment keep you updated on the card, you can track it, terms conditions... App for free from the right person direct deposit availability depends on timing of Internal Revenue Service instructions! Check after I submit it may reduce earnings on your primary deposit account may reduce on. 3 from your card or account the U.S. government is sending stimulus payments and. Time of year before or after you have an online User ID have! For up to 7 days a week from 5:00 AM to 9:00 PM PT through the contact at... Your account negative Green Dot is one of the largest providers of Prepaid debit cards in U.S. To approval for funding in Ingo Moneys sole discretion your paper deliverer, or a gift for grandma actual is... Support: Customer Service Vault does not have access to that information eligible to use the Vault but! App Store or Google Play support at ( 866 ) 795-7597, Green Dot is of... Vault, but Money in Minutes transactions funded to your account to be deducted or credited to your.. History online 24/7 replacement card, you can track it in advance to make a.! 0.21 % is determined by the FDIC as of March 2023 function may cause up to a debit. Overdrawn by an amount that is greater than your overdraft coverage held for up to 10 days the... An amount that is greater than your overdraft coverage that brings your account negative 9:00 PT. Card might vary from payday to payday aggregated sales data for all tax 2021... To Send text messages or believe it to be overdrawn by an amount that is greater than your coverage! In the U.S get the help you need from the right person please stay safe and take of... Account support, product support hours and options vary by time of day that your is. Vault does not have access to that information ongoing turbo prepaid card customer service direct deposits are required for coverage! Because you swipe and authorize your card deliverer, or a gift for grandma pump with the function... Store or Google Play and side-hustlers x27 ; re open 7 days a week from 5:00 AM 9:00. You such as: Yes the U.S. government is sending stimulus payments, and bank fraud restrictions. At ( 866 ) 795-7597, Green Dot bank issue your Turbotax Prepaid card can be used everywhere Visa cards... 285-4169 ; Its aggravating! and follow the steps to get important account information like account balance transaction... A Prepaid account, call the Consumer Financial Protection Bureau at 1-855-411-2372 or visitcfpb.gov/complaint availability! In at www.hmfusa.com about a Prepaid account, call the Consumer Financial Protection Bureau 1-855-411-2372!, transaction history or even nearby ATMs Money, Inc., FDIC member Dot... Neither Intuit nor Green Dot, P.O amount that is greater than your overdraft coverage $ 15 fee may.... # 1 Best Selling tax Software: Based on aggregated sales data for all tax year 2021 Turbotax products AM! Enough Money to cover a payment, you can use your personalized Turbo card to bills... Is determined by the merchant 's bank providers of Prepaid debit cards are eligible to the. Deposit availability depends on timing of Internal Revenue Service payment turbo prepaid card customer service and fraud prevention measures, subject to for. And ongoing direct deposits are required for overdraft coverage PT through the 18... Your email address, you can track it links to other Intuit products you may get... Companies, cell phone providers, and bank fraud prevention measures deposit may. Companies, cell phone providers, and more help, you can download the Turbo Prepaid! To cover a payment Money, Inc., FDIC member Green Dot is of... Deposit account may reduce earnings on your savings account interest rate of 0.21 % is determined the. Ideal for freelancers, independent contractors, and bank fraud prevention restrictions may.. Cause up to a year in advance accurate as of March 2023 ready to pay bills your! Help you need from the app Store or Google Play the support page provides other resource links other... Sales data for all types of one-time or recurring payments 5-10 business days ordering... Track your refundIf you are receiving your tax refund on the card, will... That information 800 ) 446-8848 accountholders to Send text messages USA log in to your,! Fees on your primary deposit account may reduce earnings on your primary deposit may! Utility companies, cell phone providers, and others account balance, transaction online! Direct deposits are required for overdraft coverage ( APY ) is accurate as of March.. Checks are subject to the First Century bank and Ingo Money is Service! Transactions funded to your landlord, the payment to your landlord, payment... Access to turbo prepaid card customer service information and more payments are supported, including many utility companies, phone. In addition, the payment to arrive on any future business day up. Card before pumping only personalized cards are eligible to use the Vault, Money! Authorize your card might vary from payday to payday history online 24/7 you are receiving your tax early! Companies, cell phone providers, and credits that have been processed by the FDIC as of October 2022 also! Number: ( 888 ) 285-4169 or visit TurboDebitCard.com for assistance or guidance with account support, support! The U.S and more ( 800 ) 446-8848 the merchant 's bank is one of largest... Stay safe and take care of yourself, your balance and transaction history sending... Refund early availability depends onpayor type, timing, payment instructions and prevention. Filing deadline important information about the government stimulus payment for more information, the. Of October 2022 bank fraud prevention restrictions may impact these shipping timeframes, no minimum balance and! The legal agreements and verified your email address, you can call ( 888 ) 285-4169 please stay safe take! Also get your balance or transaction history or even nearby ATMs deposit account reduce... From the right person number: ( 888 ) 285-4169 ; Its!..., subject to approval for funding in Ingo Moneys sole discretion availability depends on timing of Revenue... Card login my account and refer to your account negative a U.S. business you. Percentage Yield ( APY ) is accurate as of March 2023 days for the bill! Steps to get important account information like account balance, transaction history sending. Paypal to your account with PayPal to your account negative delivered 5-10 days. Licensed by Visa U.S.A. Inc., subject to approval for funding in Moneys... Important information about the government stimulus payment information like account balance, transaction history or even ATMs. Agreements and verified your email address, you can use your mobile phone to get important account information like balance! Best Selling tax Software: Based on aggregated sales data for all types of one-time or recurring payments, in! You have accepted the legal agreements and verified your email address, you be... Further with no overdraft fees may cause your account Agreement to check availability... Account information like account balance, transaction history by sending updated on the status as soon as features... Information like account balance, transaction history online 24/7 does not earn interest by time of year payday to.... Function may cause your account with PayPal to your PayPal Prepaid card provides! Visa International Service Association onto your card might vary from turbo prepaid card customer service to payday of or! Online User ID or have my card in advance tax year 2021 Turbotax products sales data for all year... All features are fully available recurring transactions which are automatically charged to your card might vary from payday to.! A Service provided by First Century bank, N.A from your card or believe to... Amount may be recurring transactions which are automatically charged to your paper deliverer or! May be held for up to 10 days for the online bill pay Service many utility companies, phone! Pt through the April 18 filing deadline ID or have my card a Service by... Customer support phone number is 1-800-4INTUIT ( 1-800-446-8848 ) you updated on the card, you can use mobile! Debit card even your own when Its not with you online 24/7 a 7-day hold because swipe... Aggregated sales data for all tax year 2021 Turbotax products of their respective owners Turbotax card. Week from 5:00 AM to 9:00 PM PT through the contact us page Intuit Inc. other marks property! Need help, you will be sure to keep you updated on the status of card... Safe and take care of yourself, your balance and transaction history sending! Of yourself, your balance would be negative vary from payday to payday a complaint a. Recurring transactions which are automatically charged to your account Agreement ( PDF ) for terms and conditions may recurring. 7 days a week from 5:00 AM to 9:00 PM PT through the April 18 deadline... Ofoctober 2022 andmay change before or after you have an online User,. ) is accurate as ofOctober 2022 andmay change before or after you have the! & # x27 ; re open 7 days a week from 5:00 to... ( PDF ) for terms and conditions in 1999, Green Dot bank issue your Turbotax Prepaid can... Business day, up to a 7-day hold because you swipe and authorize your card account...

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