Waited on hold 12 minutes to get help. What wasn't suitable was sent back at no cost to myself. I won't be back to Design Toscano for another purchase of any kind. I contacted customer service ( Katie whom was essentially worthless in considering options I presented by e mail) # 3 I send it back and have them repaint it. I ordered an unusual statue of the Blessed Mother. Marble clock. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. This company is horrible. The lady on the phone said it was taking care care . For the fact that I had already prepared it and my home for this piece, I was told that I cant return. Inside the dome, theres a setup to hold glasses and a bottle of your favorite liquorremember to keep it classy, this isnt your average run-of-the-mill bar! I found what I thought would be a great Buddha statue for my garden. We ordered two items from DT, thinking it was a different Toscano site from years ago. I received no email or contact from customer service telling me that my order had been processed or shipped. I've bought things for the interior of my home from Toscanini before and it all looks better on their website than in person but it's low cost allows you to overlook some of the cheap quality. On January 28th, I called design toscano and literally talked to someone and had the back ordered until February 12th item canceled. We hope you found the information you needed from this Design Toscano review. The intricate detailing of her stunning wingspan, softly muscled body, and precise little toes are something to behold. Weve excused companies within the past year because of COVID-19. They wouldn't do it saying it could be a fraud issue. This alligator was beautiful for about 30 days in the sun and now after 75 days outside it has faded so bad it look 20 years old. And I did get charged not put on hold and what would be secure that they are sending me regarding my identitywouldn't I be the one sending secure stuff back. They have reduced their range in the uk from 11440 to 7000. The alligator mold is great and the paint was beautiful before it went into the sun. One came right away and I was charged $30.64 which included the shipping charge for BOTH. Between calling customer service, sending photos of their damaged product, packing and cleaning up styrofoam packing material, I am starting to feel that I work for Design Toscano. Contact bbb of Illinois and don't buy from them. Overall: 24'' H x 9'' W x 9'' D . Their majestic horns are so stunning, you cant help but step back in awe. Peacocks statue. Finally I got their return documentation, but they pointed out that they would not refund initial shipment. These bestsellers are carefully crafted and intricately detailed. I'm an amateur artist, and this dead guy sculpture is right up my alley! Order st francis statue. Used for indoor use. I will NEVER again order from Design Toscano. The site is filled with so many beautiful pieces! This alligator was beautiful for about 30 days in the sun and now after 75 days outside it has faded so bad it look 20 years old. But let me pump the brakes, in case you're new to Design Toscano. I guess this one just doesn't care. Buy with paypal or credit card so you can make sure your moeny is safe. The Toscano rep confirmed, then completed the order. Coupled with a scabbard, these two items have a timeless, regal look. Medical Record Request; Patient Policies; Patient Rights & Responsibilities; Guardianship Information; Procedure Cancellation Reasons Your email address will not be published. Apply for a Home Depot Consumer Card I then bought a French style barrel side table, which I like but recently found had a damage on the drawer front. They stated that they will not release the package to me because the label is still not corrected despite that I show my identification. So they obviously didn't send them when they said. And now through April 30, you can save an extra 20% on sale items simply by . Prior merchandise was good, thus 2 stars vs. one. We bought the Rose Table Lamp, two of them. possibly somewhere in Matt LeBlanc's house, As SkyMall Lies Dying, Here Are its 15 Decor Must-Buys, How to pick the best outdoor furniture at any budget, These 12 things will make a tiny home feel much bigger, The best room dividers, according to interior designers, The statement rug that finally made my apartment feel like home, The small fixes Curbed editors are making at home right now. This design toscano going out of business pdf, as one of the most working sellers here will enormously be accompanied by the best options to review. BBB Business Profiles are subject to change at any time. If you are an Amazon Prime member you can get free 2 day shipping and free returns. Design Toscano BEAUTIFUL BRONZE SCULPTURES MAKE YOUR GARDEN A STATEMENT PIECE YOUR GUIDE TO SPRING SAVINGS! Sent me a crumpled in several pieces plaque. The lightweight collectible weighs just 2 lbs and measures 9 W x 13 D x 11 H inches. Other options are as follows: Most out-of-stock items take 30 days to come back online. H Our Lady of Fatima Grand Scale Statue (12) Questions & Answers (3) Hover Image to Zoom share Share print Print $ 171 95 Pay $146.95 after $25 OFF your total qualifying purchase upon opening a new card. Design Toscano offers specialty home and garden dcor, fountains, reproduction furniture and accessories, indoor and outdoor statuary, and one-of-a-kind home and garden accents. The products listed above are all rated above 4.5/5 stars, a positive sign that theyre good quality and made from reliable materials. This is no way to run any sort of business and we are absolutely disgusted and are spreading the word. I found what I thought would be a great Buddha statue for my garden. Love, love, love their items especially the dragons! perfect for backyard display, or as a cabin living room companion Mother Friedman has a glint in her eye as she twists her braid. a Target Plus partner. This trophy features fine, intricate chiseling of the rams skull and horns, hand-cast from the real thing so that no detail is missed. Its both a trip, and a worldly voyage; who needs to go to Paris, France, when you can put your feet up on the D-Tosc Arc de Triomphe and watch Love Is Blind? What arrived was a different style and color than what I thought I ordered. Was told I should know how to order. Scan this QR code to download the app now. In total the company has more than 6,000 products available. The carefully placed oars sit quietly waiting for 30 enthusiastic oarsmen to steer it towards the horizon. Sculptures Design Toscano 6.5 in. I received an alligator statue from this company last Christmas. Oil base, water base? This page is not available in other languages. This is 7 months later. I just love it. When going online to shop at Design Toscano - it is like entering a dream/fantasy world. They refused to refund. Federal Express was contacted and they stated that there is no apartment number on the package, and that I need to contact the shipper to have the shipper correct the label otherwise it will remain not deliverable. Little details missing, features placed upside down, and damage upon arrival are all common complaints. Show more Added today The packaging seemed fine, but the statue was totally broken. Do not buy from them. I love Design Toscano products, have never had a problem dealing with the company and I plan to continue to buy their products. This brings up a valid point, as buyers are more likely to complain in a review than they are to comment on something positive. One wrote, My piece has bubbles on her toes and the wings and hair have been sanded down. Design Toscano has been featured in Inc. magazine's top 500 fastest growing companies in 1996,[2] 1997 and[3] 1998. Really? Well I went outside to do some pruning and added water to birdbath. SPRINGTIME SAVINGS! Ordered three of the raven statues months ago I have never received my order they took money from my account so I wrote a review on their website I received a post card that my order had a date expected 10/29/21 and I have not received anything! I usually am very pleased with my once--a-year Toscano order. Roland the Gargoyle Gutter Guardian Downspout Statue, Asian Temple Pagoda Lantern Statue: Large, Asian Temple Pagoda Lantern Statue: Medium, Basking in God's Glory Little Girl Statue: Medium, Sixteenth-Century Italian Replica Globe Bar, Remembrance and Redemption Angel Statue: Medium, Easter Island Ahu Akivi Moai Monolith Statue: Large, Nature's Nurturer, St. Francis Sculpture: Large, Freedom's Pride American Eagle Wall Sculpture: Large. It is not art; it is a scam. Find the right products at the right price every time. I contacted the shipper, Design Toscano, and repeated my name three times, including the spelling. When in life have u heard something like this.??? Nothing fell on it, no one played with it, it just had sat there. FREE Returns . In total the company has more than 6,000 products available. For over 25 years Design Toscano has been one of the world's most recognized brands of original garden statuary, historical replicas, inspired outdoor dcor, hand-crafted furniture, stunning wall dcor, gifts and accessories. Horrible company. Bye bye. Shop new arrivals and save big today! Design - The exact measurements for the gnomes cast in resin are: Nestle these Design Toscano garden gnomes in between your overflowing flower beds, or under an archway covered with vines. Order two gargoyles from them. All these reviews are spot on the negative ones. Also already was repaired in a few spots by the factory (overseas). To initiate a return follow these steps: Design Toscano1400 Morse AvenueElk Grove VillageIL 60007. All Curbed Features [Curbed National], The 8 most important principles of interior design. If you are an Amazon Prime member you can get free 2 day shipping and free returns. Ordered three of the raven statues months ago I have never received my order they took money from my account so I wrote a review on their website I received a post card that my order had a date expected 10/29/21 and I have not received anything! If your item arrives damaged, let their customer service team know within 24 hours. Design Toscano ships most of their products around the world. In this case I paid a fair price and got a bad product. Unfortuately, we bought two items from Design Toscano, one of which is extremely heavy. the glass parts do not sit well in the brass parts. They stated that they will not release the package to me because the label is still not corrected despite that I show my identification. BBB Business Profiles may not be reproduced for sales or promotional purposes. The real table is discontinued. I must find matching paint and re-create the finish on the pieces at my own expense for materials and labor.I spent over $1000 for these garden statues, and find it ludicrous that this company is uninterested in better supporting their customers. Tuck your Design Toscano garden sculptures in with your plants to bring a playful, other-worldly vibe to your outdoor space. So despite a couple of quality and damage in post issues, everything else has pride of place and I love them to bits. The paint will fade overtime like most painted items exposed to UV ray. To learn more about reviews and trust on sitejabber.com, visit our, Backed by the National Science Foundation. This piece is amazing. We ordered two items from DT, thinking it was a different Toscano site from years ago. This heirloom table injects some play into your living room. However, this is something Design Toscano needs to address and work on, and customers should be aware of the possibility of long shipping times before purchasing. Nothing fell on it, no one played with it, it just had sat there. Federal Express has delayed delivery from this Friday, June 26,2020, then Saturday, June 27,2020, then Monday, June 29,2020. Could not explain why something made to be outdoors coated with an inferior coating and did not offer to refund money spent. Bought a roof top dragon after reading about the company on their Web. thanks, Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. In regards to the latter, the folks at Design Toscano travel directly to the source for all historical replicas, so you can rest assured that the Italian sculptors statue was first conceived to be dancing its heart out to Calvin Harris in a ribbed tee. Made my first and last order here! Featured in Better Homes & Gardens, VICE, Houston Chronicle, Wall Street Journal, Curbed, USA Today, and many other notable publications, Design Toscano is praised for its treasure cove of affordable decor. Back in the day if there was one rolling up to the shore, you knew it was a sign of trouble. As explained in our treatise on the cursed Design Toscano crab chair, the company was founded in the Midwest in 1989 by a dude named Michael Stopka, and probably first entered our cultural consciousness in the weirder corner of a hardware store, or whilst leafing through a 1990s SkyMall (RIP) catalogue. I then stated that there must be other supervisors or executives who might care about a disgruntled customer. The breakdown of feedback from customers is: Buyers generally write of Design Toscanos good selection and quality products. 4.6 out of 5 stars 716. Returns 5. Sealing the paint is the customers responsibility! Design Toscano Contessa Stylish Baroque Throne Chair, 70.5 Inch, gold. You unpack it all only to find that the quality is pitifully poor. Discover coupon, promo and discount codes. I was shocked when I saw that Design Toscano charged my credit card before actually shipping the items. The website and the receipt both stated, "This item is on backorder and is expected to be available for shipping the week of 12-04-2020. When the order arrived, the base of the statue (a statue of the Virgin Mary) was in pieces, totally separated from the rest of the statue. Their gentle faces have lifelike features, such as the accumulation of brow wrinkles and sunken eyes. I was shopping their products when I came across this negative review page. I will probably order from them again. And many more. Research the items before you buy. I was renovating a room, and finished in time to receive the statue, and I waited. I called Design Toscano and they were nice and said they do not advise items to be left outside in cold weather. Terrible company!I online ordered a mermaid statue for a Christmas gift on Nov 28. I bought two push plates. Bye bye. 25 Feb/23. I have 6 total pieces I'm pending receiving to Memorialize my 2 Heart Dogs & this piece Does Not Disappoint. Waited on hold 12 minutes to get help. The bad reviews seem to go with the changes in the types of products being offered now. For therein lies the key of the D-Tosc fascination: You have to see it to believe it. Bed Bath & Beyond, another large retailer with a grim year ahead, has been outfitting our homes with linens, towels, and more since 1971. Drekar, the Viking Longship Collectible Museum Replica Ship Model is exactly like the one found in a museum, made from designer resin. When i called to verify, the customer service was very polite and professional. Toscano representative not helpful at all. Operating from their headquarters in Illinois, the brand continues to create new sculptures, furniture pieces, accents, and more, to be admired or gifted to loved ones. weeks." Where are the egyptian design toscano items manufactured? Both have peeling paint after less than a year. Also there are daily deals, sales and offers with coupon codes. Unfortunately, we did not come across any information on where their statues are made. Discounted Best Sellers & Hot Deals - Design Toscano GARDEN FURNITURE THEMES HOLIDAY & GIFTS GOTHIC EGYPTIAN BASIL STREET SALE SPRINGTIME SAVINGS! With a rich lacquered finish, this Walpole Manor Gaming Chess Table is an eye-catching piece for a living room or lounge, accented with other rich woods and dangling foliage. So, while they eventually issued a refund for their mistake, I was stiffed for the outbound shipment. statue of Anubis, or shelves built out of the columns of Luxor? I will call customer service before I order my new table. Discover coupon, promo and discount codes. $226.86 $ 226. Do not shop here. They refuse to get back with me! The Design Toscano brand offers specialty home and garden statues and dcor, reproduction furniture a Design Toscano So I screen shot all this to customer service and said there have til the end of the week to refund my card and I'm going to BBB right now to complain.what is wrong with these peopleterrible, 1st of 6 Pieces Does Not Disappoint Doves of Peace, POOR PRODUCT FINISHINGSubmitted August 6, 2019I purchased five outdoor garden sculptures last year (2018), from Design Toscano.Four of them are showing signs of deterioration, with the greenish-black paint flaking off in big patches. Free standard shipping with $35 orders. Angel statues are revered for their breathtaking presence. So, this Design Toscano review turned to the internet to find out more. Design Toscano Resting Grace Sitting Angel Sculpture: Large, Design Toscano Remembrance and Redemption Angel Statue: Grande, Remembrance and Redemption Angel Statue: Grande, Design Toscano Mother Dagmar & Father Friedmann Garden Gnome Statue Set, Mother Dagmar & Father Friedman Garden Gnome Statue Set, Design Toscano Dragon Skull Sculpture: Large, Design Toscano Ram Skull and Horns Wall Trophy, Design Toscano Sixteenth-Century Italian Replica Globe Bar, Sixteenth-Century Italian Replica Globe Bar, Design Toscano Drekar, the Viking Longship Collectible Museum Replica Ship Model, Drekar, the Viking Longship Collectible Museum Replica Ship Model, Design Toscano Walpole Manor Gaming Chess Table, Brings a taste of other cultures in and outside of the home, Vast selection of culture and era-specific pieces, ie. Research the items before you buy. x 16.5 in. matlab app designer popup message female comedians of the 90s kalena ku delima is design toscano going out of business. The representative stated that it is the fault of Federal Express, and Federal Express stated that it is the shipper's fault. I've bought things for the interior of my home from Toscanini before and it all looks better on their website than in person but it's low cost allows you to overlook some of the cheap quality. And they yelled at me!?!?!? I waited on hold until I could be transferred to her at home.There was no offer to resolve my complaint. FREE delivery Tue, Feb 21 . Design Toscano offers a 60-day window for customers to return any products. I recently purchased a dolphin fountain, I did not buy the pump from them but the dolphin came with a hose inside of its head. I even got a discount on the order by going to Retail Me Not. Eyeballs on overload yet? ~Dan M. Through Wayfair & Amazon, I have bought & love approximately 50 items from Design Toscano. All these reviews are spot on the negative ones. Design Toscano - garden statues, indoor statues, outdoor fountains, antique reproduction furniture, sculptural wall decor, framed classic art, animal statues, angels, fairies, dragons and gargoyles. It was not inexpensive, and for the money, it certainly should have lasted longer than 6 months. It goes against our guidelines to offer incentives for reviews. View Marilyn Stopka's business profile as Co-Owner and VicePresident at Design Toscano. Discover more about the small businesses partnering with Amazon and Amazon's commitment to empowering them. When not writing, you can find her in the kitchen whipping up a batch of vegan muffins. All of these were greeted with the response of, Still not sold? I would have ordered from a different company if they'd told me it would be months, rather than weeks before I saw the statue for which they happily took my money. Inspired by the Roman artist Giulio Monterverde, this sculpture is cast in resin and encased in faux-stone. 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