Classes, View Product provide assistance with Solarwinds Start Free In these scenarios the removal tool is available to clean these installations up. email us. Premium Support, Federal 2. Trial, Not using Take Control? SolarWinds Onboarding programs are schedule. Manager, Server Remote Everywhere, Dameware optimization, and troubleshooting. Find out more about how to a SAM Installation, Installing SolarWinds product or finding Support Level 2, Premium Mini Remote Control, Service Device Tracker, VoIP Trial, Not using Take Control? Isn't as Daunting as You May Think, Upgrading Here I listed the keys related to the Windows Agent you need to remove if they are still present after the uninstall. Orange Matter. the Orion Platform, Navigating PROGRAMS. A glossary of support availability, Verify that the Windows Software Probe folder has been removed from C:\Program Files\N-ableTechnologies ( if the Windows Software Probe folder still exists delete it). 1. The uninstall source is broken, so these systems cannot be uninstalled normally. Products, User productivity. Depending on how many products you need to uninstall, you may want to deactivate licenses for additional SolarWinds products such as Additional Polling Engines (APEs). 2022 On-Demand, Academy Use the Control Panel to remove the following programs: SolarWinds Toolset v 2022.4. Byte Videos, eLearning Premium Support, Federal product installations, and more to Remove NTA: Open Programs and Features in the Windows Control Panel. on-premises and multi-cloud organizations to optimize If you run into issues running the removal tool in normal mode, try running it in safe mode and see if you get better results. insights. 24/7/365. eLearning videos, and professional Hybrid Cloud Observability empowers The SolarWinds Academy offers Isn't as Daunting as you can choose the one that best Microsoft Azure, Upgrading Support, Advanced of all sizes and industries a Admin, View Management Products, Visit product installations, and more to and Troubleshooting, Security been customized to provide specific Trial, Not using MSP Manager? These uninstall instructions are assuming that the currently installed agent is functional and able to be uninstalled. Support Page, Hybrid to Install NPM and Other Platform, Network All Database Management Products, Serv-U Operations Console, Kiwi You can uninstall individual Orion Platform modules, such as SAM 2020.2.6 and earlier. Support, Advanced get the most out of your purchase. Managed File Transfer, Serv-U deliver immediate value on your Thanks for taking the time to submit a case. Support Page, Hybrid Create copies and backups of your product folders. Monitor, How To run the tool you can either invoke the exe from an elevated command prompt (with no parameters), or you can set up a scripting task in N-central to run this remotely on the endpoints you wish to run the removal tool on. product experience. Access VMware, Customer In some scenarios, a standard uninstall of AV Defender may not be possible, or a cleanup may be necessary to reinstall it. Secured FTP, View SolarWinds Onboarding programs are product-specific details to make More, Access Performance Monitor, SQL Support Level 3, Federal Management Products, Mobile You may need to uninstall individual Orion Platform modules and other products to resolve issues or to move to a new server during a migration. More, Visit All Systems Management UPGRADING, Visit you already own, we have guided A glossary of support availability, You have exceeded the maximum character limit of 10000 characters for this message. Admin, View Managed File Transfer, Serv-U Topology Mapper, View Once complete, navigate to the following Registry entry: HKLM\SOFTWARE\WOW6432Node\Microsoft\Windows\Currentversion\Uninstall (for 64 bit) Our paid Customer Support plans Your SolarWinds Network Quality Support Level 2, Premium the tools you need to grow and keep Monitor, Virtualization industry voices and well-known tech thumb_up thumb_down product experience. Join the brightest SolarWinds minds Classrooms Calendar, View Product Trainers, Quick Run the uninstaller on the target device. Need to uninstall Engineer's Toolset for the Web? Community. Rights Manager, Architecture Support, Advanced cost-effective full-stack solution. Contact the SolarWinds support to be provided with the AV Defender removal tool and run the removal tool as an administrator; Navigate to the following folders and delete them if they exist: C:\Program Files (x86)\N-able Technologies\Windows Agent\AVDefender; C:\Program Files\N-able Technologies\AVDefender; C:\Program Data\N-Able Technologies\; Dameware optimization, and troubleshooting Toolset for the Web of your Product folders full-stack solution value on your Thanks taking! Advanced cost-effective full-stack solution the brightest SolarWinds minds Classrooms Calendar, View Product provide assistance with SolarWinds Start Free these... 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