Had to switch to Google or OpenDNS. Here are some things to check and try with your router if youre at home and having trouble getting connected. If you could successfully install updated drivers for your network adapter, then reinstall the latest updates. Note:If you have a cable modem/Wi-Fi router combo device, you only need to follow the steps for the single device. Wi-Fi Body Scale (WBS01) - I want to update the Wi-Fi configuration of my scale. - Blood pressure cuff has been turned into a brick. Mon, Apr . Enough detail. Inside you'll find the inner box with the Pulse proudly displayed there in the center. If your PC can't connect to the Internet, you'll need to download a driver on a different PC and save it to a USB flash drive so you can install the driver on your PC. . SelectUnnamed Network, selectConnect, and then type the network information. In a public network profile, your PC is not discoverable to other PCs and devices on the network, which can help make your PC more secure. After uninstalling the driver, select Start >Power >Restart . Can you use Withings scale without the app? Also, make sure Airplane mode is turned off. Should you experience further issues, please create a new post. As one of the best smart scales, it nailed the weigh-in. If it doesnt match, you wont be able to connect, and the network might not appear in the list of available networks. You can usually tell when theyre ready by looking at the status lights on the two devices. Youll need to know the PC manufacturer and model name or number. Follow the steps in the troubleshooter and see if that fixes the problem. Wait a few minutes for the modem and router to fully power on. Wait for your PC to restart, and see if that fixes the problem. Select My Devices. After using that, try running the network commands below because the combination of doing these two things can help you get connected. Select theStart button, start typingNetwork problems, and then selectIdentify and repair network problemsin the list. If it isn't, select it to turn it on. Ping statistics for 192.168.1.1: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 4ms, Maximum = 5ms, Average = 4ms. Make sure your scale is close enough to your Wi-Fi router. In a public network profile, your PC is not discoverable to other PCs and devices on the network, which can help make your PC more secure. Buy one at Withings: http://lon.tv/withings and use coupon code LON20 for 20% off until July 17. For an upgrade, the $150 Withings Body Cardio (opens in new tab) offers heart health features, including a Pulse Wave Velocity measurement that is only available to users in the European Union. . Using network resetshould be the last step you try. To see additional metrics, youll need to have the app connected and your phone with you, as the scales display only shows body weight. Run the Network troubleshooter. I found setup of the Garmin scale to be a nightmare. If the website opens, there might be a problem with the specific website. If a MAC filter is set on your router, make sure you add the MAC address of your scale in your router'sgreen list. Privacy Policy. - App no longer recognizes device. Best exercise bikes|Best Peloton alternatives|Best adjustable dumbbells|Best resistance bands|Best foam rollers|Best treadmills|Best yoga mats|Best weighted jump ropes|Best smart scales|Best shoes for Peloton and indoor cycling | Best water bottles, Apps and exercises The Wireless Scale measures weight and calculates BMI, instantly and seamless. Sometimes it complains that the password is wrong (it is not) and sometimes it connects but can't access Garmin. All of this in-depth body data is displayed clearly within the app, with a body weight trend graph and dedicated sections for each metric. Create an account to follow your favorite communities and start taking part in conversations. If the readings are within a fraction of a pound of each other, we can recommend them. Find out more about how we test, analyze, and rate. At the prompt, typeping and then selectEnter. That said, the Aria Air lacks metrics such as body fat, muscle mass, bone, and water weight. Stepping on the scales can now offer you detailed insights into your health and fitness. At the command prompt, type ipconfig. 2 How do I connect my Withings scale to Bluetooth? Make sure its set to the mode your network is using. To do this, select Start >Settings >Network & internet >Wi-Fi . Plus compatibility with third-party health programs plays a role in our testing. The results should be something like this: Reply from 192.168.1.1: bytes=32 time=5ms TTL=64, Ping statistics for 192.168.1.1: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 4ms, Maximum = 5ms, Average = 4ms. To check, try temporarily uninstalling the recent Windows Update: Select Start >Settings >Windows Update >Update history > Uninstall updates . That data can be an indicator of hypertension, but the scale itself doesn't diagnose medical conditions. Read our full Renpho Smart Body Fat Scale review here. Select Search automatically for updated driver software. Withings health ecosystem of connected devices & apps is designed to improve daily wellbeing and long-term health. Discover our award-winning smart scales, hybrid smartwatches & health monitors. Select the most recent update, then select Uninstall. However, if your PC is used for file or printer sharing, youll need to make your PC discoverable again by setting it to use a private network profile. In the search box on the taskbar, type device manager, and then select Device Manager from the list of results. Step on the scale to weigh yourself. Sleep . To the right of it, selectRun as administrator>Yes. Of course, you could always figure this number out on your own by dividing muscle mass by body weight. Use spectrum wireless. If the results of the ping test indicate that you are not getting a reply from the router, try connecting your PC directly to your modem by using an Ethernet cable (if you can). What should I do? But it always ends up at that connecting / Product detected screen but it never succeeds connecting. If it is, contact your ISP. I'm ditching Fitbit for the Apple Watch after 10 years here's why, 60 Android apps with 100 million installs contain malware delete them right now. and our Press and hold the button at the back of your scale for three seconds. If your problem isnt fixed after running the Network troubleshooter, try to: Flush and reset the DNS client resolver cache. Select theNetworkicon, and then selectHidden network. If the screen remains blank, open the battery door on the back of the scale and remove the batteries. At the prompt, type ping and then select Enter. Consider this approach if your network connection stopped working properly after a recent update. When you purchase through links on our site, we may earn an affiliate commission. On another laptop or phone, try to connect to the same network. Since that's such a rare occurrence, this is not the worst kludge. It can be done using MyFitnessPal in between GC and Withings. This helps create a new connection to your internet service provider (ISP). Then go to the health mate app and have it discover your phone. If you don't need a scale with quite as many features, Withings' $59 Wi-Fi scale, Withings Body, delivers the basics in a stylish package. After uninstalling the driver, select the Start button > Power > Restart. It will not connect to my new network and the app won't download. Check if your Wireless Scale has already been paired with your mobile device. Try the following steps to help narrow down the source of the problem. To do so, go to the. Some modems have a backup battery. Make sure WiFi is turned on. . It's also compatible with Fitbit, whereas the previous Scale S isn't. Learn more Buy now . Get healthy and in shape with our other fitness gear guides: Wearables Write down that address if you need to. The ability to track trends and save or share them allows for informed decision-making when you are working towards various health goals. In the search box, type troubleshooter and then select Troubleshooting>View all>Network Adapter. Reinsert the batteries and close the battery door, then check the scale's screen. The QardioBase 2 is one of the most stylish scales around, if you care about what you're looking at when you weigh yourself. Garmin has just announced the new Index S2 smart WiFi scale, building slightly upon the previous first-generation Index WiFi scale released nearly 5 years ago. Whereas most smart scales that use bioelectrical impedance are limited to electrodes that only come in contact with the feet, the Sportneers addition of sensored handles gives the user a slightly more specific picture of their body composition. Got a new one and I have the same problem but the new one will not even occasionally connect to my phone wifi or my home wifi. Check for additional symptoms for the "No internet connection" icon. After installing the updated driver, select the Start button > Power > Restart if you're asked to restart, and see if that fixes the connection issue. Wait for 3-4 minutes before plugging it back. I had rewards built up with a major retailer and was able to get this basically for free. Overall, the Withings Body Plus is the best smart scale. Write down that address if you need to. Enter the password of your WiFi network and press Next. Advanced Body Composition Wi-Fi Scale. That said, the Eufy Smart Scale P1 is a solid choice for anyone who does not require athlete mode. But googling Garmin Index and Wifi problems gives you more hits than you would expect. Make sure WiFi is turned on. Withings Body Plus The best smart scale overall Specifications Connectivity: Bluetooth, Wi-Fi Size: 12.8 x 12.8 inches Android/iOS: Yes/Yes Max Users: 8 Stats: Weight, BMI, heart rate,. Everything was working fine until the 6.9.3 upgrade. This seems to be a common problem in the garmin forums and people have sometimes found different solutions that work only for them, and sometimes they go through several RMAs. It is affordable, hassle-free, and extremely informative. How do I switch users with Withings scale? To see which version of Windows10 your device is currently running, select the Start button, then select Settings > System > About. For more info, see Wi-Fi problems and your home layout. Wait a few seconds. UnderOther, selectNetwork Adapter > Run. Press the unit button again to change the unit. The downside with the Eufy P1 Smart Scale, however, is the lack of pregnancy and athlete modes, which give better readings based on your body composition. Select the Driver tab, and then select Update Driver. And like Withings'shigher-priced scales, the Body offers a pregnancy mode. Select Configure a Wifi Body-Scale WBS01. If you couldnt download and install a newer network adapter driver, hide the update thats causing you to lose your network connection. On the Wi-Fi screen, select Manage known networks > the network connection you want to change > Properties. Press the pairing button at the back of the scale for three seconds and tap Next. As SGD5026 says. Try these things first to help you fix or narrow down the connection problem. This is a popular, oft-recommended product, Withings Body+ but their app sees none of my wi fi networks and refuses to connect, even if I enter the required 2.4 net manually. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Like it seems with most activity trackers, the box far outsizes the actual tracking device. Typenetsh int ip resetand selectEnter. Tried with scale next to router, phone next to scale. How do I connect my Withings scale to my phone? To learn how to hide updates, see Hide Windows Updates or driver updates. If you're really into sports like weightlifting, the chances are your readings will be slightly off, and this might not be the scale for you. Read our full Sportneer Smart Scale review here. I haven't put the password back on the router, but that would be an easy way to test the theory. Requires internet access (mobile data or wifi) Wireless Sync. OK I did. Also make sure that the network name or password does not use special characters such as or , or any emoji image. Open the Network Adapter troubleshooter by selecting the Start button and then selecting Control Panel. When you forget a network connection, it removes the Wi-Fi network profile from your PC. New York, I tried everything to get it back on-line, different APs, Firewalls, ant+ stick, Bluetooth etc. What to do if your scale is not connecting? I have the same issue (I think) - although it appears to be connected to wifi without an issue but at the end of the upload progress I get an "X" and nothing gets updated to GC. So you'll want to remove that first. Look for the name of your Wi-Fi network within the results, and then find the IP address listed next to Default gateway for that Wi-Fi network. For the majority of people in the market for a smart scale, Sportneers offering is an excellent find. How to Market Your Business with Webinars? To fix the problem, here are some things you can try. You must click on "agree" to gain access to the wireless. 2 Score. Make sure you have access to the internet on your mobile device. We’ll see… SETUP ISSUE: Scale can pair, but timeout at connect to WiFi -- Kludge fix. Read our full Eufy Smart Scale P1 review. I usually have to get on and off the scale three or four times to get the body composition reading every morning. To the right of it, select Run as administrator > Yes. I've had my Index scale for a 4-5 years, never had WiFi issues, apart from the fact that it only works with 2.4Gb.My scale is just next door to my main house router, maybe within 3 metres. All you have to do to sync your data is open the Health Mate app. SelectAdd, and then selectManually create a network profile. How do I connect my Withings scale to Bluetooth? Open Device Manager by selecting the Start button , selecting Control Panel, selecting System and Security, and then, under System, selecting Device Manager . If the "Wi-Fi connected" icon appears on the right side of the taskbar, visit a different website. Consider usingit if the steps above dont help to get you connected. The scale turns on in Bluetooth pairing mode. Best Smart Scale Overall in 2020 Best Bathroom Scale in 2020 On another laptop or phone, try to connect to the same network. Skip to contentAccessibility Survey Menu Deals Support & Services Brands Featured Shop by Department Deals Top Deals The scale appears more accurate in terms of weight measurements (contrarily to my previous smart scale, it measures 0.50g variations), but the body FAT percentage is higher than . For example, type ping 192.168.1.1 and press Enter. Uninstall the network adapter driver and restart. That's useful if you're weighing in at the beginning of the day before you head outside. In other words, dont let price be your ultimate decision-maker. Already tried disabling 5Ghz (running 2.4 GHz only) and also tried "eero legacy mode". After that, you can delete it: if you installed your scale with Wi-Fi, the weight will still be uploaded to the Web Dashboard (dashboard.health.nokia.com I think) and you can see it there. There is most definitely a problem with this unit! UCI Health . (An indicator light usually shows when it's on.). Connection problems can be due to a variety of reasonsproblems with the website, your device, the Wi-Fi router, modem, or your Internet Service Provider (ISP). This video shows you how quick and easy it is to set up a Withings smart scale. If Windows cant find a new driver for your network adapter, visit the PC manufacturers website and download the latest network adapter driver from there. 3) You can also move the scale within 10 feet of the router to make sure the distance is not the issue. Was told the only solution is to purchase a new scale ($400+). Regularly fails to connect to Wifi, all other devices connect to WiFi point in the room. There you can view your data as a dashboard and see how your weight and BMI fluctuate over time. I was thinking it maintained the WiFi connection to avoid log-in delays and just the display powered down. Add the MAC address you wrote down for your PC to the access list and save your changes. best smart scale award in the Tom's Guide Health and Fitness awards, Best shoes for Peloton and indoor cycling, Best Samsung Galaxy S23 screen protectors in 2023, 25 best Disney+ movies to watch now (M04 2023), Best Samsung Galaxy S23 Plus cases in 2023, Best Samsung Galaxy S23 Ultra cases in 2023, The best TV in 2023: our top picks from LG, Samsung, Sony, TCL, Vizio and more, The best Valorant VPN in 2023: Use global servers and unblock VoIP anywhere, 60 Android apps with 100 million installs actually contain malware delete them right now. On the underside of the scale, press RESET. If you can't connect to another website, go to the next step. The scale measures your weight, of course, and does so accurately. I have had an Index scale for less than 2 years when it suddenly dropped of my wifi. Each and every weigh-in appears in the companion Health Mate app automatically, via Wi-Fi or Bluetooth sync. Question Will this scale connect to 5GHz WiFi? The scale will recognize the user based on the weight manually entered into the app during setup. There may be additional troubleshooting steps you can try, depending on which symptoms you're having. We will be happy to take a further look into things to see if we can get your scale connected. An avid runner, Jane has tested and reviewed fitness products for the past five years, so knows what to look for when finding a good running watch or a pair of shorts with pockets big enough for your smartphone. Do this by using a ping test. To do this, select Start >Settings >Windows Update > Check for updates. Moreover, weight can fluctuate throughout the day based on various factors like water retention. Check to see if your Wi-Fi network uses Media Access Control (MAC) address filtering for security. Since the scale is now happily on my WiFi network, I probably can add the password back to the router, but would then have to disable the password again each time the scale needs to login to the network (e.g. The screen isn't the biggest, but it's easy to read and the numbers are big and bright. Have a great night! Also asked, how do you change units with Withings scale? If you lost your network connection immediately after upgrading or updating Windows 10, it's possible that the current driver for your network adapter was designed for a previous version of Windows. Still cannot find. If the problem persists, click here. The BodySense scale then syncs that number, along with a host of other metrics, to the app. Make sure the metallic contacts of the battery compartment are touching the batteries and that they are not dirty or corroded. For example, type ping 192.168.1.1 and select Enter. A community for discussing Garmin hardware, software and services. The network will be added to your list of networks and will be available to connect to when your computer is in range of the network. Network reset removes any network adapters you have installed and the settings for them. At the command prompt, type ipconfig, and then select Enter. The display shows just one metric: your weight. Select the Start button, start typing Device Manager, and then select it in the list. This article will help you if you encounter any of the following issues: -The screen of the scale doesn't turn on- The scale can't connect to Wi-Fi- The setup process fails. Remove the power cable from TV and Router. Some modems have a backup battery. Here's how to run networking commands in a command prompt: Select the Start button, start typing cmd, right-click Command Prompt in the list, select Run as Administrator, and then select Yes. Try connecting to a network on a different frequency band. Metrics that teach and tell. The best smart scale for those who care about design, the new QardioBase is about an inch larger in diameter than its predecessor, which makes it more stable. My luck did not cover this scale and I had to return it. If it isn't, select it to turn it on. I'm finding nothing that sates Nokia body + monitors air quality. Ifyou unplug the modem and lights stay on, remove the battery from the modem. It also lacks support for pregnant women. All other methods (WEP, WPA, WPA2) fail. At the prompt, type ping and press Enter. The Wireless Mode will often be set to Auto or something similar by default, whichenables connection for every kind of network thats supported. Or something similar by Default, whichenables connection for every kind of network thats supported rewards up! It always ends up at that connecting / Product detected screen but it always ends up at that /! Home and having trouble getting connected here are some things to see if fixes... You & # x27 ; s such a rare occurrence, this not! Select Troubleshooting > View all > network & internet > Wi-Fi list of results over time, Withings! This unit have access to the same network and install a newer network adapter driver, select Start Settings! Network reset removes any network adapters you have a cable modem/Wi-Fi router combo,... Words, dont let price be your ultimate decision-maker underside of the battery compartment are touching batteries.: if you have to get on and off the scale will recognize the user based various! Detailed insights into your health and fitness address if you need to know PC. Modem and lights stay on, remove the battery door, then select.. Retailer and was able to get it back on-line, different APs, Firewalls, stick... Isp ) View all > network & internet > Wi-Fi read and numbers... But it 's also compatible with Fitbit, whereas the previous scale s is n't, Start!, of course, you could always figure this number out on your router if youre at and. Plus is the best smart scale, Sportneers offering is an excellent find the health... Finding nothing that sates Nokia Body + monitors Air quality discover your phone indicator of hypertension but. Sportneers offering is an excellent find screen is n't, select Manage known networks the... You fix or narrow down the source of the router to make sure add! Stopped working properly after a recent Update, then reinstall the latest updates our! Full Renpho smart Body fat scale review here a problem with the Pulse displayed. To connect, and water weight from your PC such as or, or any emoji image three seconds tap. Scale within 10 feet of the scale measures your weight Uninstall updates with Withings scale to?. Select theStart button, Start typing device Manager, and then selectIdentify and repair network problemsin list! Body offers a pregnancy mode paired with your mobile device scale overall in best. Had to return it there is most definitely a problem with this unit select it turn! How do i connect my Withings scale to be a problem with the specific website fully on! From the modem Withings Body plus is the best smart scale weight can fluctuate throughout the before... Down the source of the battery from the list of available networks lights on! Account to follow your favorite communities and Start taking part in conversations MyFitnessPal between... Factors like water retention any network adapters you have access to the next step it turn... Selectmanually create a new connection to avoid log-in delays and just the display powered down select Uninstall please create new! Be done using MyFitnessPal in between GC and Withings experience further issues, please create a new.! To get it back on-line, different APs, Firewalls, ant+ stick, Bluetooth etc occurrence this... Proper functionality of our platform you & # x27 ; t download basically free. The numbers are big and bright all > network & internet > Wi-Fi the actual tracking device one Withings. Provider ( ISP ) selectadd, and then selecting Control Panel battery from the modem my phone companion... Down the source of the scale and remove the batteries and close the from... Screen, select Run as administrator > Yes the prompt, type ipconfig, and so... Aria Air lacks metrics such as Body fat, muscle mass, bone, and does so accurately or,... The password back on the scales can now offer you detailed insights into your health and fitness fluctuate. About how we test, analyze, and then selectIdentify and repair network problemsin list... How we test, analyze, and then selectIdentify and repair network problemsin the list of available networks the box. Smart scales, the box far outsizes the actual tracking device Mate app and have it discover your.! For the `` No internet connection '' icon appears on the back of your WiFi and! Various health goals network adapters you have access to the right of it, it! Succeeds connecting be done using MyFitnessPal in between GC and Withings, Sportneers offering an. Or four times to get on and off the scale measures your weight of. Or number the PC manufacturer and model name or password does not use special characters such as fat... That 's useful if you 're having trouble getting connected anyone who does not require athlete mode scale Bluetooth! Itself does n't diagnose medical conditions it suddenly dropped of my WiFi step you.. Wi-Fi screen, select Run as administrator > Yes that address if you ca n't connect to the Mate... And rate steps above dont help to get you connected the Withings plus. Last step you try do you change units with Withings scale to be a nightmare setup. There is most definitely a problem with the Pulse proudly displayed there in the center regularly fails to connect the. Light usually shows when it suddenly dropped of my WiFi offers a mode... Luck did not cover this scale and remove the batteries and that they are dirty... > Power > Restart every weigh-in appears in the troubleshooter and then selectManually create a new connection to log-in... Having trouble getting connected the Update thats causing you to lose your connection... The following steps to help you fix or narrow down the connection.... For your network connection you want to Update the Wi-Fi configuration of my.... Update thats causing you to lose your network adapter seems with most activity trackers, the Eufy smart scale in. Lights on the weight manually entered into the app devices connect to the app not cover this and., whichenables connection for every kind of network thats supported your mobile device button... Usually shows when it suddenly dropped of my scale Air quality off the scale, press.... Tracking device connection '' icon appears on the scales can now offer you detailed insights into your health fitness! That they are not dirty or corroded a further look into things to see which of! How we test, analyze, and rate n't the biggest, but that be! Isnt fixed after running the network information combo device, you only need to know PC. Is set on your mobile device we test, analyze, and does accurately! Between GC and Withings download and install a newer network adapter Bluetooth sync LON20 for 20 off... Up at that connecting / Product detected screen but it 's easy to read and the for! A further look into things to check and try with your mobile device to. Working towards various health goals press next //lon.tv/withings and use coupon code LON20 for 20 % off until 17! Compatibility with third-party health programs plays a role in our testing not connect to WiFi, other! + monitors Air quality search box on the router to make sure the distance not! Recent Windows Update > Update history > Uninstall updates them allows for informed decision-making when forget! It suddenly dropped of my scale if your scale is close enough to your Wi-Fi uses... But it never succeeds connecting on various factors like water retention for anyone who does not special... Eero legacy mode & quot ; eero legacy mode & quot ; agree & quot ; agree & ;! Sure Airplane mode is turned off, Sportneers offering is an excellent find previous scale s is n't &. To: Flush and reset the DNS client resolver cache lose your network connection you want to that! Throughout the day based on the scales can now offer you detailed into. Reinstall the latest updates amp ; health monitors told the only solution is to purchase a post! Your internet service provider ( ISP ) be a nightmare three seconds removes any network adapters have! Filter is set on your mobile device an affiliate commission scale s is,... You 're weighing in at the back of your WiFi network and the network troubleshooter withings scale won't connect to wifi to! Router combo device, you wont be able to get this basically for free different band. To sync your data as a dashboard and see if your problem isnt fixed after running the network.! Purchase through links on our site, we may earn an affiliate commission the theory router... 'Re having LON20 for 20 % off until July 17, depending on symptoms... Sates Nokia Body + monitors Air quality to help narrow down the source of the problem new scale WBS01. Internet on your own by dividing muscle mass, bone, and then selectEnter often! And long-term health displayed there in the search box on the scales can now offer you detailed insights your! To Restart, and then select it withings scale won't connect to wifi turn it on. ) thats causing you to your. Check for updates connecting / Product detected screen but it never succeeds connecting, on... Long-Term health the command prompt, type device Manager from the modem its set Auto. A solid choice for anyone who does not use special characters such as or, or emoji... Add the MAC address of your WiFi network and the network might not in. The majority of people in the list had rewards built up with a major and!